Summary
Overview
Work History
Education
Skills
Timeline
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Damario Sterling

Seattle,WA

Summary

Proven Assistant Manager with a background at PrimeFlight, adept in enhancing customer experiences and ensuring TSA compliance. Excelled in security roles at Swedish Medical Center and Oden Entertainment, showcasing expertise in public safety and security screenings. Demonstrated leadership in team motivation and a keen understanding of airport safety regulations, significantly improving operational efficiency.

Overview

26
26
years of professional experience

Work History

Assistant Manager

PrimeFlight
07.2023 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Collaborated with ground crew members to facilitate smooth transitions between deicing and other pre-flight procedures.
  • Improved communication with pilots regarding weather conditions, allowing for informed decisions about necessary deicing measures.
  • Maintained compliance with TSA regulations, ensuring adherence to strict security protocols.

Security Officer

Swedish Medical Center
03.2022 - 06.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Security Officer

Oden Entertainment First & Goal
02.1999 - 03.2021
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Education

High School Diploma -

Rainier High School
Seattle, WA
06.1997

Skills

  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Security Screenings
  • Passenger Screening
  • Public Safety Awareness
  • Chemical Handling
  • Airport safety regulations

Timeline

Assistant Manager

PrimeFlight
07.2023 - Current

Security Officer

Swedish Medical Center
03.2022 - 06.2023

Security Officer

Oden Entertainment First & Goal
02.1999 - 03.2021

High School Diploma -

Rainier High School

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Damario Sterling