Damaris Acosta
Phoenix ,AZ
Summary
Dynamic and results-oriented professional with extensive experience in office administration and customer service at Fowler School District. Excelled in managing sensitive information and streamlining office operations, demonstrating exceptional organizational and communication skills. Enhanced business processes and customer satisfaction through effective coordination and support, contributing significantly to operational efficiency and positive workplace culture.
Overview
2
2
years of professional experience
Work History
Secretary
Fowler School District
Phoenix, AZ
05.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Education
La Joya High School
Avondale, AZSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- File management
- Multi-line phone systems
- Payroll processing
- Spreadsheet management
- Mail distribution
- Appointment coordination
- Record preparation
- HIPAA guideline compliance
- Inter-office communications
- Meeting support
References
- Andrew Tippins
Former Principal at WVMS
+1 (612) 327-6099
- Luz Vasquez
Assistant Principal
(602) 859-9340
- Supervisor
Brenda Torres
(602) 903-0244
- Current employer
Principal
Dr. Stephanie Nardi
(920) 737-3483
- TOSA
Melissa France
(480) 385-9206
- Coworkers
Mireya Echeverría
(602) 515-1866
- Jacqueline Tinoco
(623) 251-1782
- Stephen Torrez
(575) 313-0789
Languages
Spanish
Full Professional
Timeline
Secretary
Fowler School District
05.2023 - Current
La Joya High School