Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Damaris Estrada

El Paso,TX

Summary

Dynamic leader and effective communicator with a proven track record at Kroger, enhancing customer satisfaction and streamlining operations. Expert in forklift operation and material handling, with a knack for fostering team collaboration. Achieved a significant increase in efficiency by implementing strategic quality control measures.

Offering solid foundation in customer service and willingness to learn and grow in pharmacy setting. Brings understanding of basic pharmaceutical principles and hands-on skills in data entry and inventory management. Ready to use and develop communication and organizational skills in Pharmacy Technician role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Packer

HORIZON GROUP USA
McDonough, GA
12.2024 - 01.2025
  • Prepared and packaged products according to company standards
  • Assisted with product presentation and quality checks
  • Maintained organized and efficient workflow in production environment

IMM Machine Operater

Purple
McDonough, GA
10.2024 - 11.2024
  • Monitored production processes to ensure compliance with safety and quality standards
  • Inspected products and recorded data during production cycles
  • Labeled and packaged finished products with high accuracy

Material Handler

Arlington
Tucker, GA
11.2023 - 10.2024
  • Managed inbound and outbound shipments, including receiving, stocking, and order fulfillment
  • Prepared shipping labels (UPS/FedEx) and ensured accurate documentation
  • Maintained inventory accuracy and organized warehouse space
  • Followed safety and operational procedures in a fast-paced environment

Supervisor, Customer Service

Kroger
Lithonia, GA
09.2021 - 08.2024
  • Supervised daily front-end operations, ensuring high levels of customer satisfaction and efficiency
  • Handled cash transactions, processed payments, and resolved customer concerns professionally
  • Maintained compliance with company policies, safety standards, and quality assurance procedures
  • Trained and supported team members to improve performance and service delivery
  • Assisted in managing inventory, stocking, and maintaining organized work areas

Additional Roles at Kroger:

  • Fuel Center Clerk
  • Online Grocery Pickup Associate
  • Accurately selected and prepared customer orders with attention to detail and quality
  • Processed orders, handled payments, and ensured timely delivery to customers
  • Maintained clean, organized, and compliant workspaces
  • Delivered consistent, positive customer experiences

Picker/Packer /Forklift Operator

Gates Corporation
Lithonia, GA
08.2022 - 10.2023
  • Processed orders, packaged products, and prepared shipments for distribution
  • Operated forklifts and handled materials safely and efficiently
  • Maintained accurate inventory records and completed required documentation
  • Supported production by transporting raw materials and finished goods

Education

High School -

Alcovy High School
Covington, GA
05.2019

No Degree - Pharmaceutical Medicine

Cultural Tech
El Paso, TX
08.2025

Skills

  • Customer Service & Patient Support
  • Prescription Handling Support (Transferable Skills)
  • Data Entry & Computer Literacy
  • Inventory Management & Stocking
  • Labeling & Packaging Accuracy
  • HIPAA Awareness (can learn quickly if not certified)
  • Microsoft Word & Excel
  • Team Leadership & Communication
  • Quality Control & Compliance
  • Shipping, Receiving & Order Processing

Certification

  • CPhT - Certified Pharmacy Technician- Cultural Tech- El Paso, TX

Timeline

Packer

HORIZON GROUP USA
12.2024 - 01.2025

IMM Machine Operater

Purple
10.2024 - 11.2024

Material Handler

Arlington
11.2023 - 10.2024

Picker/Packer /Forklift Operator

Gates Corporation
08.2022 - 10.2023

Supervisor, Customer Service

Kroger
09.2021 - 08.2024

High School -

Alcovy High School

No Degree - Pharmaceutical Medicine

Cultural Tech