Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Damaris Perez

Chicago,IL

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Kohls Department Store. I excelled in high-pressure situations, demonstrating patience and composure. Recognized for reliability and fast learning, I seamlessly managed cash transactions and was swiftly entrusted with Cash Office responsibilities. Fluent in English and Spanish, I embody dependability and exceptional cash-handling skills. I am currently studying to be an early educator and decided I need the change of scenery also I am ready to start my journey in this field and it will give me the experience I need to succeed in my career. I've taken courses of early childhood in school recently I will take this knowledge with me and apply it to this future job.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

Kohls Department Store
11.2020 - 11.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • After working here 3 months I was asked to be responsible with Cash Office which offered me more experience.

Cashier

McDonald's Restaurant
01.2017 - 04.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Associate of the month more than over the timespan of working there.

Education

No Degree - Early Childhood Education

Wilbur Wright College
Chicago, IL
06-2026

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Fluent in English and Spanish
  • Fast learning
  • Self-Motivated
  • Employee training
  • Honest and dependable
  • Reliable and responsible

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Customer Service Cashier

Kohls Department Store
11.2020 - 11.2024

Cashier

McDonald's Restaurant
01.2017 - 04.2020

No Degree - Early Childhood Education

Wilbur Wright College
Damaris Perez