Damaris Salinas
San Antonio,TX
Summary
Results-driven Customer Service Professional with proven expertise in creating memorable guest experiences through personalized service, product knowledge, and high-quality beverage preparation. Experienced in preparing specialty drinks and customized menu items while delivering accuracy, consistency, and attention to detail in fast-paced environments. Skilled in connecting with customers, understanding individual preferences, and providing thoughtful recommendations to enhance every interaction.
Strong team leader and collaborative teammate with the ability to thrive in high-energy settings while maintaining efficiency, positivity, and exceptional service standards. Experienced in handling transactions, managing customer needs, maintaining a clean and organized workspace, and supporting daily operations. Recognized for building genuine customer relationships, creating welcoming environments, and bringing enthusiasm, reliability, and a passion for hospitality to every shift.
Overview
9
9
years of professional experience
1
1
Certification
2
2
Languages
Work History
Creationista
Snow Heaven
2026.05 - Current
- Delivered high-energy, personalized customer service in a fast-paced dessert environment while creating a welcoming and positive experience for every guest. Prepared specialty drinks and desserts with attention to quality, presentation, and consistency while building genuine connections with customers. Managed high-volume orders, operated POS systems, handled transactions accurately, and worked efficiently with team members to maintain smooth daily operations. Supported store cleanliness, organization, and inventory needs while contributing to a fun, team-oriented atmosphere focused on customer satisfaction
- Created memorable customer experiences through friendly, enthusiastic, and attentive service
- Prepared specialty beverages, frozen treats, and custom orders while maintaining quality standards
- Maintained accuracy and efficiency during busy rush periods
- Developed strong communication and teamwork skills in a customer-focused environment
- Handled cash and digital payments while ensuring accurate transactions
- Assisted with opening/closing duties, cleaning, stocking, and maintaining an organized workspace
- Adapted quickly to changing customer needs while maintaining a positive attitude
Beauty Advisor Part-Time
Sephora
2025.08 - Current
- Delivered expert product recommendations in skincare, makeup, haircare, and fragrance, enhancing customer satisfaction, loyalty, and overall experience.
- Built strong client relationships through personalized consultations, tailored recommendations, appointments, attentive listening, and genuine care for individual needs.
- Educated customers on proper product usage and application techniques, enabling confident at-home results and improved outcomes.
- Assisted clients in developing effective skincare routines, contributing to improved skin health and increased satisfaction.
- Drove sales growth by upselling and cross-selling based on client needs while actively promoting store events and special promotions.
- Processed transactions efficiently and accurately, ensuring prompt and seamless customer service.
- Maintained visually appealing, organized displays and collaborated with team members to optimize store layout and merchandising for maximum engagement and sales.
- Upheld high standards of cleanliness by maintaining counters, displays, tools, equipment, and workspace in compliance with hygiene and sanitation protocols to minimize health risks.
- Stayed up-to-date on industry trends, best-sellers, and emerging products through ongoing training and professional development.
- Trained and supported new team members on customer service standards, product knowledge, and organization to ensure consistent service delivery.
Cashier
HEB Grocery Store
2023.08 - 2025.07
- Managed inventory levels at the register, ensuring availability of essential items for customers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to maintain cleanliness and organization of checkout area.
- Implemented promotional displays, effectively communicating sales and discounts to customers.
- Resolved customer issues promptly, demonstrating strong problem-solving skills and empathy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Average of 40 + items per minute scanned
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Implemented improvements in checkout procedures, reducing wait times and increasing customer satisfaction.
Client Liaison
CM Closet Designs
2022.08 - 2023.08
- Facilitated communication between clients and internal teams to ensure project alignment.
- Coordinated over 30 project timelines and deliverables, managing expectations effectively.
- Developed client relationships through regular follow-ups and feedback sessions.
- Assisted in resolving client inquiries, providing timely solutions and support.
- Prepared detailed documentation of client interactions for better knowledge sharing.
- Completed administrative tasks such as receiving and processing documents, submitting payments, and distributing correspondence.
Barista, Cashier, Server
Noisy's Food Truck & Restaurant
2018.01 - 2022.07
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations and equipment.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Memorized over 20 handcrafted drink recipes.
Education
High School Diploma -
Antonian College Preparatory
San Antonio, TX5 2025
Architecture
University of Texas At San Antonio
San Antonio2029
Skills
Oversaw team management to foster a positive work environment
Leveraged sales expertise to optimize financial operations
Executed multitasking strategies to enhance productivity and organization
Cultivated clear communication channels among staff and customers
Employed empathy and patience to improve customer satisfaction
Managed hospitality efforts and personalized guest experiences
Championed customer service excellence to elevate brand loyalty
Promoted a strong work ethic and integrity within the team
Optimized time management practices to improve operational efficiency
Innovated drink and snack offerings to attract clientele
Guided clients in makeup, skincare, haircare, and fragrance selections
Crafted tailored recommendations to enhance customer engagement
Implemented effective cross-selling techniques to drive revenue growth
Accomplishments
- Achieved VIA in February 2026 through effectively leading with passion and heart in promotion of Beauty Insider, Credit Card applications, and customer interactions.
Certification
- Licensed Beer and Wine Salesman
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Creationista
Snow Heaven
2026.05 - Current
Beauty Advisor Part-Time
Sephora
2025.08 - Current
Cashier
HEB Grocery Store
2023.08 - 2025.07
Client Liaison
CM Closet Designs
2022.08 - 2023.08
Barista, Cashier, Server
Noisy's Food Truck & Restaurant
2018.01 - 2022.07
High School Diploma -
Antonian College Preparatory
Architecture
University of Texas At San Antonio