Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Damaris Esther De La Cruz

Middletown,Delaware

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

JetBlue
Santo Domingo, DOMINICAN REPUBLIC
12.2017 - 12.2018
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Assistant Chef INTERSHIP

RUTH BAKERY
Santo Domingo, DOMINICAN REPUBLIC
06.2015 - 08.2015
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
  • Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
  • Cleaned work areas, equipment, utensils, dishes, and silverware between tasks.
  • Heated prepared foods in ovens or on grills according to recipes or instructions.
  • Assisted Head Chef in preparation of menus for special occasions and events.
  • Monitored stock levels and placed orders to ensure adequate supplies were available.
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and shredding vegetables.

Education

Bachelor of Arts - Modern Language Major in English

Uasd University
Dominican Republic
10-2022

Associate of Arts - MICROSOFT OFFICE

OFFICE
INFOTEP DOMINICAN REPUBLIC
01-2019

Associate of Arts - French Studies

FRENCH
UASD UNIVERSITY
07-2015

Associate of Arts - Chef

Infotep
Dominican Republic
08-2012

Associate of Arts - English-as-a-Second-Language Education

English Inmersion Program
UASD UNIVERSITY
01-2012

Skills

  • Customer Service
  • Problem Resolution
  • Critical Thinking
  • Excel
  • Microsoft word
  • Zoom
  • cashier
  • Collaboration and Teamwork

Languages

English
Professional
Spanish
Professional
French
Elementary

Timeline

Customer Service Representative

JetBlue
12.2017 - 12.2018

Assistant Chef INTERSHIP

RUTH BAKERY
06.2015 - 08.2015

Bachelor of Arts - Modern Language Major in English

Uasd University

Associate of Arts - MICROSOFT OFFICE

OFFICE

Associate of Arts - French Studies

FRENCH

Associate of Arts - Chef

Infotep

Associate of Arts - English-as-a-Second-Language Education

English Inmersion Program

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Damaris Esther De La Cruz