D'Amber Irvin

• Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
• Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
• Communicated with venue personnel to coordinate event logistics.
• Exceeded both quarterly and annual sales goals.
• Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Submitted reports to senior management to aid in business decision-making and planning.
• Assisted in driving sales through targeted product presentation and merchandising.
• Liaised with management to establish quality standards and develop budget.
• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
• Maintained company's visual merchandise standards through general housekeeping and planograms.

Entered Personal Stylist training program early November-

Finished #1 in the company
•Sold $160,000 in volume in less than two months and 40% cross selling percentage
•Sales per hour average: $400 and exceeding sales goals by 124%
•Since January 2016, sold $420,000 and opened fourteen Nordstrom reward credit cards
•Consulted with clients one-on-one to ascertain fashion preferences and make professional recommendations which improved overall satisfaction with new image.
•Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
•Developed long-lasting relationships with clients through one-on-one store interactions.