- Adventure Travel
- Outdoor Recreation
- Camping
Dameion E. L. McDonald
Sumter,S.C.
Summary
Dynamic and results-oriented professional with over 18 years of progressive experience in the shipping industry, advancing from Stevedore Coordinator to Assistant Shift Manager. Expertise in cargo operations, equipment dispatching, and team supervision, complemented by a steadfast commitment to workplace safety, operational efficiency, and achieving key performance indicators. Proven ability to diagnose technical issues, train personnel, and deliver exceptional customer support while excelling in problem-solving and effective communication within fast-paced environments. Prepared to embrace a challenging role that leverages extensive industry knowledge and leadership capabilities to drive organizational growth and success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
FIELD TECHNICIAN V
Charter Communications
Sumter, SC
02.2024 - Current
- Diagnosed errors or technical problems to determine proper solutions.
- Utilized diagnostic tools to analyze system performance issues and identify root cause of problems.
- Provided technical support to customers, ensuring resolution of all issues in a timely manner.
- Installed and maintained telecommunications equipment, ensuring optimal performance and reliability.
- Collaborated with team members to enhance service delivery processes and improve customer satisfaction.
- Conducted troubleshooting for network issues, resolving problems efficiently to minimize downtime.
ASSISTANT SHIFT MANAGER
Kingston Freeport Terminals Ltd
Port Bustamante, Kingston
07.2017 - 08.2023
- Supervised the loading / unloading of cargo vessels and ensured this was done safely with all KPIs being met.
- Coordinated shift schedules and managed workforce efficiency to optimize productivity.
- Trained and mentored new staff on operational procedures and best practices.
- Implemented process improvements that enhanced workflow and reduced downtime.
EQUIPMENT DISPATCHER
Kingston Freeport Terminals Ltd
Port Bustamante, Kingston
07.2016 - 07.2017
- Supervise the loading / unloading of cargo vessels via work queues.
- Communicated effectively with equipment operators and staff to ensure timely deliveries.
- Trained new dispatchers on systems, protocols, and best practices for effective operations.
- Implemented process improvements that enhanced operational efficiency and reduced delays.
- Coordinated logistics and transportation schedules to optimize resource allocation.
EQUIPMENT DISPATCHER
Kingston Container Terminals Ltd
Port Bustamante, Kingston
03.2012 - 07.2016
- Monitored incoming and outgoing shipments for compliance with safety regulations.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of straddle carriers and trucks.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
VESSEL PLANNER (ACTING)
Kingston Container Terminal Ltd
Port Bustamante, Kingston
09.2010 - 03.2012
- Developed and optimized vessel stowage plans to maximize cargo capacity and minimize turnaround time.
- Monitored and adjusted stowage plans based on real-time data to address changing conditions and requirements.
- Coordinated with terminal operations to ensure efficient loading and unloading of containers.
- Streamlined dockside logistics for efficient cargo handling, minimizing vessel turnaround time.
EQUIPMENT DISPATCHING (ACTING)
Kingston Container Terminals Ltd
Port Bustamante, Kingston
02.2009 - 09.2010
- Worked effectively in fast-paced environments.
STEVEDORE COORDINATOR
Kingston Container Services Ltd
Port Bustamante, Kingston
01.2005 - 02.2009
- Execute the loading / discharging of containers via handheld tablet.
- Instruct Gantry Crane operators units to be discharged or loaded, provide direction for Stevedores and Equipment Operators.
- Coordinated with team members to optimize dock workflow and enhance turnaround times.
- Trained new dock hands on operational procedures and safety protocols.
- Implemented best practices for cargo storage, minimizing damage and maximizing space utilization.
ASSISTANT MANAGER
Sara's Beauty Supplies
Christiana, Manchester
04.2000 - 12.2004
- Supervise the day to day operations of the family business.
- Managed inventory levels to ensure optimal stock availability and minimize waste.
Education
AUTOMOTIVE MAINTENANCE TECHNOLOGY -
Jamaican-German Automotive School
Kingston, Jamaica10-2001
HIGH SCHOOL DIPLOMA - undefined
Knox College
Spalding, Clarendon, Jamaica06-1995
Skills
- Workplace safety
- Self motivation
- Time management
- Effective communication
- Problem-solving abilities
- Adaptability and flexibility
- Field operations
Certification
- Field Technician Certificate 1- 5 from NCTI Completed October 2025
- Certificate Supervisory Management Workshop From The Shipping Association of Jamaica Completed June 2021
- Certificate Terminal Driver Safety Training from Kingston Freeport Terminals Completed October 2019
- Certificate Stevedore Coordinator from APM Terminals Completed March 2005
Interests
Timeline
FIELD TECHNICIAN V
Charter Communications
02.2024 - Current
ASSISTANT SHIFT MANAGER
Kingston Freeport Terminals Ltd
07.2017 - 08.2023
EQUIPMENT DISPATCHER
Kingston Freeport Terminals Ltd
07.2016 - 07.2017
EQUIPMENT DISPATCHER
Kingston Container Terminals Ltd
03.2012 - 07.2016
VESSEL PLANNER (ACTING)
Kingston Container Terminal Ltd
09.2010 - 03.2012
EQUIPMENT DISPATCHING (ACTING)
Kingston Container Terminals Ltd
02.2009 - 09.2010
STEVEDORE COORDINATOR
Kingston Container Services Ltd
01.2005 - 02.2009
ASSISTANT MANAGER
Sara's Beauty Supplies
04.2000 - 12.2004
HIGH SCHOOL DIPLOMA - undefined
Knox College
AUTOMOTIVE MAINTENANCE TECHNOLOGY -
Jamaican-German Automotive School