Dameka L. Woods
DALLAS,TX
Summary
Dynamic professional with a proven track record in management, audio-visual production, sales, and customer service, seeking to leverage skills in a challenging new role. Recognized for driving strategic initiatives and fostering collaboration within teams, while adept in project management, budget oversight, and stakeholder engagement to ensure organizational objectives are met. Known for adaptability and reliability, with a strong focus on delivering impactful results through data-driven insights and process optimization. Committed to mentoring teams and enhancing performance in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Associate Director of Creative Operations
Encore Global
Coppell, TX
04.2010 - Current
- Led team in executing high-quality audiovisual solutions for various client events.
- Directed project management efforts, maintaining timelines and budgets to fulfill client specifications.
- Oversaw budgeting efforts, guaranteeing strategic alignment and efficient allocation of resources across departments.
- Led recording and video editing team to ensure high-quality production standards.
- Oversaw all aspects of creative project management to enhance team collaboration and project efficiency.
- Assisted teams in managing project timelines and deliverables. Supported coordination of resources to meet project goals. Contributed to project planning and execution processes.
- Coordinated resource management strategies to ensure alignment with organizational goals and project requirements.
- Delivered actionable insights on revenue performance and resource efficiency via consistent weekly reporting in Power BI.
- Assisted in managing finance and billing processes for creative projects in Mexico. Supported scenic and show direction teams to achieve project goals. Collaborated with stakeholders to ensure smooth operations.
- Assisted teams in utilizing Smartsheet for project management tasks. Supported integration of Smartsheet with Viva Engage to enhance collaboration. Facilitated training sessions for team members on effective use of Smartsheet tools.
- Facilitated weekly and monthly team meetings to promote collaboration and communication. Supported team members in discussing project updates and addressing challenges. Assisted in organizing agendas to ensure productive discussions.
- Designed and organized targeted training initiatives to support team growth and effectiveness.
- Managed curation of brandfolder library to enhance creative resource accessibility.
- Reviewed and approved purchase orders to facilitate timely procurement processes. Supported team members in managing order documentation and compliance. Assisted in resolving discrepancies to maintain accurate records.
- Assisted in managing administrative tasks related to expenses and benefits. Supported team members with administrative assistance to streamline operations. Coordinated documentation and processes to enhance efficiency.
- Streamlined organization of creative processes to enhance workflow efficiency.
Technical Support Specialist
Tomson Reuters
11.2009 - 04.2010
Graphic Web Designer / Office Management
The Banner
01.2007 - 10.2009
CSR / NT Administrator / Executive Assistant
Dow Chemical Company
02.2000 - 12.2006
Education
Associate of Science - Computer And Information Systems
Delta College
Bay City, MI06-1995
Bachelor of Arts - Communication / Management
Saginaw Valley State University
Bay City, MI06-2004
Master of Arts - Communication / Digital Media
Saginaw Valley State University
Bay City, MI06-2007
Skills
- Customer Service / Sales
- Strategic leadership
- Team collaboration and leadership
- Process improvement
- Operations management
- Budget management
- Resources allocation
- Administrative support
- Financial administration
- Team operations
- Financial management
- Report generation
- Training and development
- Managing operations and efficiency
- Resource Management
- Billing, Accounting & Finance
- Management / Digital Signage / Creative
- Purchase Orders
- Audio Visual Technology / Traveling to
- Power BI Reports, RM Reports
- Managing Creative PM
- Hardware / Software / eCommerce
- Managing Recording & Video Editing
- Great people skills and diverse
- Work well under pressure, fast learner and multi-tasking
- Planning, organizing, communication, managing, budgeting, sales, quotes, cutting costs and team work
- Audio Visual: Digital Signage, exhibits, speaker ready, ARS, setting, striking & organizing AV equipment
- Management: Managed employees, schedules, payroll, expenses, budgets, time management & evaluations
- Organized large events including venue, attendees, agenda, meeting rooms, travel and equipment
- Project management with implementations of new company programs, software, systems and processes
- Exceptional, effective customer service, attention to detail, communication and organization skills
- Providing and maintaining high level of accuracy and excellent customer service with clients
- Office Management duties: clerical, filing, phones, sales, billing, meetings, travel arrangements, organizing large group events, payroll, MSMS, purchase orders, finance, Quick books & accounting
- Specialized in IT, Customer Service, Advanced Excel, PSAV ETS II, ETS III & Project Management Certifications and Sales
- Training new & existing employees, as well as developing and maintaining web pages and documentation
Certification
Graduate Certification - Human Resources
Timeline
Associate Director of Creative Operations
Encore Global
04.2010 - Current
Technical Support Specialist
Tomson Reuters
11.2009 - 04.2010
Graphic Web Designer / Office Management
The Banner
01.2007 - 10.2009
CSR / NT Administrator / Executive Assistant
Dow Chemical Company
02.2000 - 12.2006
Associate of Science - Computer And Information Systems
Delta College
Bachelor of Arts - Communication / Management
Saginaw Valley State University
Master of Arts - Communication / Digital Media
Saginaw Valley State University