Dameona West
Mattydale,NY
Summary
Dynamic and results-driven professional with a strong background in customer service at Mavis Tire. Proven ability to enhance guest satisfaction through effective decision-making and a friendly demeanor. Skilled in money handling and team leadership, consistently maintaining high standards of cleanliness and organization to ensure compliance and a positive experience.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Mavis Tire
2020.06 - Current
- Coordinated daily operations and staff schedules to optimize workflow efficiency.
- Monitored inventory levels and managed product ordering processes to ensure availability.
- Trained new team members on company policies, procedures, and best practices
- Utilize multiple computer programs to ensure efficient workflow
Deli Associate
Walmart
2019.08 - 2020.06
- Assisted customers with deli selections, providing information on products and preparation methods.
- Maintained cleanliness and organization of deli area to ensure compliance with safety standards.
Waitress
Roadhouse Restaurant
2017.10 - 2019.06
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Assisted in menu knowledge, recommending items based on customer preferences.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed orders accurately and efficiently using point-of-sale system.
Education
Certificate of Technical Studies - Automotive Technology
WyoTech
Laramie, WY06.2017
High School Diploma -
Boron Jr/Sr High School
Boron, CA06.2016
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Friendly, positive attitude
- Computer literacy
Timeline
Assistant Manager
Mavis Tire
2020.06 - Current
Deli Associate
Walmart
2019.08 - 2020.06
Waitress
Roadhouse Restaurant
2017.10 - 2019.06
Certificate of Technical Studies - Automotive Technology
WyoTech
High School Diploma -
Boron Jr/Sr High School