Damian Armenteros
Pembroke Pines,FL
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and streamlined service at Padrinos by leveraging exceptional customer service and adept cash handling skills. My ability to manage multiple tasks simultaneously and resolve customer concerns swiftly underscores a strong work ethic and guest engagement focus, contributing to positive guest experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Server
Padrinos
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Publix
01.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - None
McArthur High School
Hollywood 06.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
Spanish
Limited Working
Timeline
Server
Padrinos
07.2022 - Current
Cashier
Publix
01.2022 - 07.2022
Diploma - None
McArthur High School