Overview
Work History
Education
Awards
Timeline
Generic

Damian Farr Brannon

Atlanta,GA

Overview

15
15
years of professional experience

Work History

Assistant Store Manager-Specialty

07.2015 - Current
  • Spearhead initiatives to enhance product knowledge among staff, resulting in a 30% increase in customer satisfaction scores and improved sales performance within specialty departments.
  • Streamline inventory management processes, reducing stock discrepancies and increasing turnover rates, ensuring optimal product availability and reduced waste.
  • Develops and implement target marketing strategies for specialty items, driving a 15% year-over-year increase in revenue and attracting new customer segments.
  • Collaborates with cross-functional teams to develop and execute training programs, enhancing staff expertise in specialty products and achieving a 20% increase in customer satisfaction scores.

Pro Desk Supervisor

07.2010 - 01.2015
  • Managed daily operations of the Pro Desk, delivering exceptional customer service and ensuring timely support for contractors and builders, resulting in a 25% increase in repeat business.
  • Collaborated with sales and inventory teams to optimize product availability, effectively reducing stockouts by 30% and enhancing overall customer satisfaction.
  • Trained and mentored team members on product knowledge and customer service best practices, contributing to a 30% improvement in team performance metrics.
  • Implemented streamlined processes for order fulfillment and invoicing, reducing processing time and increasing efficiency in handling high-volume transactions.
  • Developed and maintained strong relationships with key contractors and commercial customers, enhancing loyalty and driving a 40% increase in account growth within the Pro Desk segment.

Education

Bachelor of Science - Business Management

University of South Carolina

MBA - Finance

Colorado Technical University
Colorado Springs, CO

Awards

  • Awarded the Golden Apron Award (2022): Recognized for outstanding performance and contribution to the organization.
  • LEAP Program Participant: Selected for the Leadership Excellence and Advancement Program (LEAP) to develop future store managers.
  • RAMP Certified (2022): Successfully completed the Retail Advanced Management Program (RAMP), enhancing leadership and operational skills.

Timeline

Assistant Store Manager-Specialty

07.2015 - Current

Pro Desk Supervisor

07.2010 - 01.2015

Bachelor of Science - Business Management

University of South Carolina

MBA - Finance

Colorado Technical University

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Damian Farr Brannon