Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

LAUCINDA GOODWIN

Little Ferry,NJ

Summary

Specialty Assistant Store Manager with expertise in boosting sales and developing high-performance teams at Home Depot. Proficient in inventory management and enhancing employee relations to achieve superior customer service. Known for strategic leadership and creating a collaborative atmosphere that improves team morale and engagement.

Overview

33
33
years of professional experience

Work History

Specialty Assistant Store Manager

Home Depot
Paramus, NJ
03.1999 - Current
  • Managed over 200 associates
  • Talent Acquisition
  • Store Trainer
  • Cultivated a high-performing culture
  • Boost team morale
  • Development
  • Performance management
  • VOA Caption
  • Engagement
  • Employee relations
  • In-stock
  • Store appearance
  • Excellent customer service
  • Conflict resolution
  • Strategic leader with proven track record
  • Great listener
  • Driving sales
  • Deliver Results
  • Shrink prevention
  • Servant Leaders
  • Customer Oriented
  • Team Oriented
  • Servant Leader
  • Teacher
  • Trainer
  • Excellent Work Ethics
  • Coach
  • Creativity
  • Intentional
  • Empathetic
  • Empowered
  • Mentored
  • Facilitated professional development pathways
  • Building strong relationship with clients
  • Product/service knowledge
  • Professional interaction with customers and retail buyers
  • Book keeping
  • Monitor profit and loss
  • Professionally Enforce company policy/procedure to fit audience

Supervisor

Sears
Jersey City, NJ
04.1993 - 11.1998
  • Supervised approximately 15 associates
  • Inventory control
  • Implement store standards
  • Stock
  • Drive metrics
  • Train
  • Coach
  • Develop
  • Drove moral
  • Delivered results
  • Executed strategic visual merchandising
  • Increased brand awareness
  • Conflict resolution
  • Create incentive
  • Encourage
  • Lead and motivated teams
  • Implemented rewards for high achievers

Education

High School Diploma -

Henry Snyder High School
NJ
06.1993

Skills

  • Business operations
  • Planning and coordination
  • Problem resolution
  • Inventory management
  • Relationship development
  • Project organization
  • Team management
  • Training programs
  • High-performance culture
  • Empower teams
  • Mentoring
  • Motivating teams
  • Collaborative environment
  • Interpersonal conflict resolution
  • Customer service
  • Strategic thinking
  • Empathy
  • Employee relations
  • Creating a safe culture
  • Management skills
  • Organized
  • Success-driven
  • Detail-oriented
  • Performance management
  • Effective communication
  • Multi-task oriented
  • Conflict resolution
  • Inventory control
  • Self-motivated
  • Event coordination
  • Energetic
  • Creative
  • Deliver results
  • Strategic management
  • Quality assurance
  • Team building
  • Operational improvement

Accomplishments

  • Managed over 300 associates
  • Managed over 100 million dollar business
  • Associate and customer resolution expert
  • Exceeded company goals
  • Developed associates
  • Empowered associates
  • Created and organized community events
  • Promote services and product
  • Cross train
  • Advance Development Training
  • Trainer
  • Coached
  • Sales
  • Customer relations
  • Cashier
  • Specialty sales
  • Book keeping
  • Loss prevention
  • Schedules
  • Recruitment
  • Documentation ability
  • Deliver Results
  • Strategic Management
  • Quality assurance standards
  • Team building
  • Operational improvement

References

References available upon request.

Timeline

Specialty Assistant Store Manager

Home Depot
03.1999 - Current

Supervisor

Sears
04.1993 - 11.1998

High School Diploma -

Henry Snyder High School
LAUCINDA GOODWIN