Damian Gonzalez
Miami Gardens,FL
Summary
Dynamic customer service professional with extensive experience at North Point Lighthouse and Publix. Proven ability in cash handling and inventory management, consistently enhancing guest satisfaction. Adept at time management and team collaboration, I thrive in fast-paced environments, ensuring seamless operations and exceptional service delivery.
Overview
2
2
years of professional experience
Work History
Front Desk Attendant
North Point Lighthouse
Milwaukee, WI
10.2024 - 05.2025
- Provided excellent customer service to ensure guest satisfaction.
- I would lead tours on the museum's history and answer any customer questions.
- I would manage cash and assist at the front desk by checking in customers, processing payments, and providing admission tickets.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
Front Service Clerk
Publix
Hialeah, FL
07.2023 - 08.2024
- Assisted customers with returns, exchanges, and other inquiries.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted customers in a friendly and professional manner.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
University of Wisconsin, Milwaukee
Milwaukee, WI06-2028
Skills
- Customer service
- Cash handling
- Time management
- Team collaboration
- Inventory management
- Payment processing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Desk Attendant
North Point Lighthouse
10.2024 - 05.2025
Front Service Clerk
Publix
07.2023 - 08.2024
High School Diploma -
University of Wisconsin, Milwaukee
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