Damian Jauriqui
Albuquerque,NM
Summary
Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Technician
Pacific Office Automation
11.2023 - Current
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Conducted thorough network assessments to identify areas for optimization and growth opportunities.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
Technical Support Specialist
Central New Mexico Community College
07.2023 - Current
- Resolve tickets generated by staff and students
- Document hardware and software updates
- Test computer components
Wireline Operator
NexTier
07.2022 - 04.2023
- Evaluate process equipment to optimize quality and running conditions
- Troubleshoot and service wireline trucks and other equipment
- Assemble, secure, and disconnect machinery
- Driving company vehicles and trucks in a safe and professional manner
CDL Delivery Driver
Shamrock Foods
02.2022 - 07.2022
- Operated a truck for a local company, gaining high-level skills in logistics and customer service
- Created detailed logs of each delivery and sent them to department heads, showing exact date and time of delivery, customer name, and invoice number
Sales Consultant
AT&T
11.2019 - 09.2021
- Assists customers with the purchase of Company products and services, features, accessories and bill payments
- Answers inbound calls and assists sales representatives
- Process paperwork and perform other duties assigned by management
- Troubleshoot systems and work with customers to determine needed hardware or software changes
Sales Consultant
Best Buy
09.2017 - 11.2019
- Help set up and troubleshoot wireless devices such as cell phones, hotspots and laptops
- Specialized in sales of wireless devices such as cell phones, tablets and laptops
Education
A.A.S in Computer Information Systems -
Central New Mexico Community College
03.2024
Diploma -
Rio Rancho High School
05.2017
Skills
- Port security knowledge
- Wireless Networking
- Disaster Recovery Planning
- Software configuration
- Network support
- Switches and routers
Certification
- Google TechnicalSupport Fundamentals, 05/01/23
- CompTia A+, 06/01/23
Timeline
Network Technician
Pacific Office Automation
11.2023 - Current
Technical Support Specialist
Central New Mexico Community College
07.2023 - Current
Wireline Operator
NexTier
07.2022 - 04.2023
CDL Delivery Driver
Shamrock Foods
02.2022 - 07.2022
Sales Consultant
AT&T
11.2019 - 09.2021
Sales Consultant
Best Buy
09.2017 - 11.2019
A.A.S in Computer Information Systems -
Central New Mexico Community College
Diploma -
Rio Rancho High School