Damian Rodriguez
Jacksonville
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Innovative entrepreneur with strong track record in launching and scaling successful ventures. Skilled in strategic planning, business development, and financial management, with focus on driving growth and operational efficiency. Known for fostering collaborative environments, adapting to changing market conditions, and delivering measurable results. Highly reliable and adept at aligning team efforts with organizational goals to achieve significant impact.
Overview
6
6
years of professional experience
Work History
Co-Founder & Director of Operations
Branding Numbers HQ
02.2021 - Current
- Co-founded a niche marketing company specializing in leasing and selling custom phone numbers to businesses nationwide, with a focus on brand identity and consumer recall.
- Lead daily operations, from inbound lead handling to outbound outreach, working directly with individuals, small businesses, and enterprise-level companies across the United States.
- Drive business growth through relationship-building, needs assessment, and personalized client engagement, resulting in a growing portfolio of branded phone numbers in active use.
- Represent the company in public-facing roles, including trade shows, vendor markets, and community events, to promote awareness and build partnerships.
General Manager
Luv Carwash
11.2024 - 08.2025
- Exceeded quarterly goals in sales and retention.
- Successfully hired and built a brand-new team.
- Leads hiring, training, scheduling, and inventory control while driving staff engagement and accountability.
- Acts as a liaison between frontline staff and senior leadership to ensure smooth communication and alignment.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Supervisor
Aspen Dental
03.2022 - 07.2024
- Increased sales by 20% in the first year; consistently rated in top five national sales teams.
- Partnered with learning and development to onboard and train 120+ new agents.
- Identified opportunities to improve operations and employee experience.
- Managed staff schedules, adherence, and attrition to maintain policy compliance.
- Led a team of 6 supervisors supporting customers with complex issues.
Supervisor
Maximus Federal
01.2020 - 01.2022
- Supervised teams in both IRS and U.S. Census programs, overseeing daily operations, assigning tasks based on performance strengths, and ensuring quality across remote and in-office environments.
- Evaluated individual performance, provide coaching and feedback, and recommended employees for recognition, advancement, or corrective action.
- Identified training needs and partnered with QA and Training departments to implement development initiatives and improve team performance.
- Promoted 5 team members to supervisory roles through mentorship and career development support.
- Handled escalated calls and complex issues with professionalism and efficiency, maintaining a high standard of customer service.
- Maintained up-to-date knowledge of federal program guidelines, internal systems, and compliance standards.
Education
High School Diploma -
Haverstock Business School
London, United Kingdom05-2011
Skills
- Business development
- Strategic partnerships
- Strategic visioning
- Customer relations
- Operations management
- Sales growth
- Cross-functional collaboration
- Bilingual
- Talent recruitment
Accomplishments
I take great pride in the accomplishments I’ve achieved across three different continents, each representing a unique chapter in my professional journey. I founded and operated a soccer agency in Colombia, managed operations for a major hotel chain in the United Kingdom, and over the past decade, held supervisory and management roles with both the 2020 U.S. Census and the IRS Economic Impact Payment (EIP) Department. These experiences have helped me build strong professional relationships while doing work I’m truly passionate about. I'm also the co-founder of Branding Numbers HQ, LLC. A niche marketing platform that helps businesses secure memorable phone numbers to boost brand recognition and outperform their competition.
Languages
Spanish
Full Professional
English
Full Professional
Italian
Elementary
Timeline
General Manager
Luv Carwash
11.2024 - 08.2025
Supervisor
Aspen Dental
03.2022 - 07.2024
Co-Founder & Director of Operations
Branding Numbers HQ
02.2021 - Current
Supervisor
Maximus Federal
01.2020 - 01.2022
High School Diploma -
Haverstock Business School
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