Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Damiana Leon

Okeechobee

Summary

Dynamic professional with a proven track record in customer service and office administration at MD Golf Carts. Skilled in maintaining confidentiality and enhancing client satisfaction through effective communication and organization.

Overview

15
15
years of professional experience

Work History

Secretary

MD Golf Carts
11.2020 - 11.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Food Service Assistant

Palm Beach School District
01.2018 - 05.2018
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Enhanced customer satisfaction by providing friendly and efficient service during meal times.
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
  • Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
  • Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.

Customer Service Sales Representative /Office Assistant

MegaCell Communications / Boost Mobile Store
11.2009 - 01.2015
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Followed up with customers after completed sales to assess satisfaction.

Education

GED -

Miami Springs Senior High School
Miami, FL
01-1994

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Sales support

Languages

Spanish
Native or Bilingual

Timeline

Secretary

MD Golf Carts
11.2020 - 11.2024

Food Service Assistant

Palm Beach School District
01.2018 - 05.2018

Customer Service Sales Representative /Office Assistant

MegaCell Communications / Boost Mobile Store
11.2009 - 01.2015

GED -

Miami Springs Senior High School

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