DAMIANA MARTINEZ
Port Saint Lucie
Summary
Dynamic Practice Manager with extensive experience at Alliance Spine and Joint, Inc., excelling in operations management and policy development. Proven track record in achieving financial growth and fostering client relationships. Skilled in cross-functional team leadership and compliance, leveraging expertise in billing and coding to enhance patient care and operational efficiency.
Overview
16
16
years of professional experience
Work History
Practice Manager
Alliance Spine and Joint, Inc.
Hallandale Beach
03.2015 - 01.2024
- Managed daily operations and staff of Orthopedic Practice, including front desk reception, scheduling, medical records, insurance verification, and billing and coding.
- Oversaw development and implementation of policies ensuring timely and accurate billing.
- Participated in facility surveys and inspections made by authorized government agencies and accrediting bodies.
- Engaged with governing body weekly and documented minutes
- Developed and maintained long-standing lucrative relations with surgeons and referral clients by constantly meeting their needs efficiently and effectively.
- Routinely collaborated with department managers to correct and improve patient care through meetings, trainings, and consistent oversight.
- Developed and achieved financial and growth goals.
- Consistently complied with applicable laws and regulations and ensured all facilities adhered to federal and local regulations.
- Collaborated with external risk managers, reporting adverse incident occurrences, and conducting quarterly training with staff to educate on industry's best practices.
- Extensive knowledge of PI, PIP and LOP.
- Involved with business development to meet the needs of our patients and customers.
- Maintained compliance for all licensure for six different companies and 12 site locations, including AHCA, Board of Medicine, AAAHC, IAC, and the health department.
Cash Operator
Seminole Hard Rock Hotel & Casino
Hollywood
10.2014 - 03.2015
- Prepare cash flow for in-house monetary transactions, floor attendants, food and beverage, and hotel team members.
- Enter patron transactions into computer system accurately.
- Prepare paperwork, balance sheets, and documents in accordance with standards and procedures.
- Transfer cash, chips, and checks accurately between departments.
Administrative Assistant
Winn Dixie Logistics
Miami
03.2008 - 09.2013
- Assist Distribution Manager with daily responsibilities.
- General office duties including copy, fax, scan, file, answer calls, and process ingoing and outgoing mail.
- Process and distribute payroll.
- Order all office, personal protective equipment, and janitorial supplies.
- Coordinate events on and off site.
- Make travel arrangements (transportation, hotel, meals).
- Create and approve expense reports.
- Process and approve invoices for payment.
- Review driver files to ensure compliance, assist with on boarding process of new hires, and receive drug test results.
- Prepare budget material for Quarterly Review meetings.
- Responsible for weekly reports.
- Set-up interview for management positions.
- Build supply chain training manuals for management.
- Coordinate employee recognition events.
- Attend bi-weekly staff meetings, take minutes and re-cap.
Skills
- Cross-Functional Team Leadership
- Policy Development & Implementation
- Program Management
- Operations Management
- Business Development
- Training & Development
- Detail-Oriented
- Team Building
- Liaison and Coordination
- P&L Management
- Client Management
- Problem Solving Skills
- Microsoft Outlook
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Practice Fusion
- Ikon
- Office Ally
- ECW
- ChiroTouch
- PeopleSoft
- Workbrain
- Concur
Professional Attributes
- Adept at observing, identifying, and implementing changes to achieve better efficiency.
- Achieved a 100% increase in productivity and profitability.
- Dynamic, dedicated and determined with proven ability to deliver results.
- Experience as a leader to create strategic plans for the organization and overall workforce to provide a higher standard of patient care.
- Proven track record of reducing the overall departmental cost.
References
References available upon request.
Timeline
Practice Manager
Alliance Spine and Joint, Inc.
03.2015 - 01.2024
Cash Operator
Seminole Hard Rock Hotel & Casino
10.2014 - 03.2015
Administrative Assistant
Winn Dixie Logistics
03.2008 - 09.2013