Summary
Overview
Work History
Education
Skills
Timeline
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Damien Faria

Las Vegas,NV

Summary

Adept in elevating guest experiences, I leveraged my expertise in liquor, beer, and wine at Las Vegas Paiute Golf Resort to significantly enhance service delivery. My strong multitasking ability and 24 years of outstanding customer service have consistently driven success, showcasing my reliability and deep industry knowledge.

Overview

9
9
years of professional experience

Work History

Bartender/Server/ Concierge

Las Vegas Paiute Golf Resort
09.2017 - 12.2022
  • Served high customer volumes during special events, nights, and weekends in excess of 100 plus guests
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Booked tee times, answered high volume number of calls, handled multiple faxes daily and provided guests with any information requested.

Server

Sugar Factory
06.2017 - 12.2017
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server Assistant/ Server/ Barback

Firerock Steakhouse
06.2014 - 12.2016
  • Provided assistance to both the front-of-house and back-of-house teams as needed, showcasing adaptability and dedication to overall restaurant success.
  • Aided in boosting sales through upselling techniques such as recommending appetizers or desserts based on guest preferences.
  • Contributed to restaurant cleanliness by consistently maintaining a well-organized station during busy shifts.
  • Collaborated with servers to ensure accurate order delivery, minimizing errors and enhancing guest satisfaction.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, Responsible server bank and cash drops.

Education

Atmospheric Sciences And Meteorology

California State University San Bernardino
San Bernardino, CA

High School Diploma -

Rancho Verde High School
Moreno Valley, CA
05.1995

Skills

  • Strong multitasking
  • 24 years outstanding customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Timeline

Bartender/Server/ Concierge

Las Vegas Paiute Golf Resort
09.2017 - 12.2022

Server

Sugar Factory
06.2017 - 12.2017

Server Assistant/ Server/ Barback

Firerock Steakhouse
06.2014 - 12.2016

Atmospheric Sciences And Meteorology

California State University San Bernardino

High School Diploma -

Rancho Verde High School
Damien Faria