Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Damien Keitt

3352 Hunter Dr. Orangeburg,SC

Summary

Committed to ensuring customer satisfaction through exceptional service and unmatched support. Possessing a strong proficiency in utilizing customer service best practices. With over 7 years of diverse experience in customer service, manufacturing, and professional driving. Adept at exploring different solutions to effectively address customer needs. Primary focus is on continuous growth and expanding knowledge to become a valuable asset to your esteemed company.

Overview

7
7
years of professional experience

Work History

Baquet Manager

Orangeburg Country Club
10.2022 - Current
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Enhanced banquet operations by streamlining communication between kitchen and service staff.
  • Increased guest satisfaction by anticipating needs and providing exceptional service during events.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.

Driver

FedEx
10.2021 - 10.2022
  • Delivered over 75 packages to businesses and residence daily
  • Day to day customer facing.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.

Front Desk Agent

Tru Hotels
12.2020 - 10.2021
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Collected room deposits, fees, and payments.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Picker (temporary Assignment)

Amazon
07.2020 - 12.2020
  • Picked and packed orders for shipping
  • Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
  • Prepared packages for delivery
  • Assisted teammates with preparing orders.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Worked fast to meet assigned daily picking quotas.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Kept accurate records of picked items to assist in inventory control and tracking.

Server

Orangeburg Country Club
07.2017 - 07.2020
  • Event and Banquet Server
  • Worked outdoor snack bar and served customers
  • Seated customers upon arrival.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Bachelor of Science - Business Administration

OC Tech
Orangeburg, SC
12.2025

Orangeburg Wilkinson High
Orangeburg, SC
06.2018

Skills

  • Order Picker
  • Stocker
  • Server
  • Food Service
  • Warehouse/Manufacturing
  • Customer Service
  • Leadership Qualities
  • Team Management
  • Staff Leadership
  • Staff Supervision
  • Teamwork and Collaboration
  • Banquet Setup
  • Excellent Communication

Accomplishments

  • Class King Freshman - Senior year
  • Yearbook Staff
  • Kappa League
  • FBLA - Future Business Leaders of America
  • JROTC
  • A/B Honor Roll

References

  • Ms. Angela Bonaparte, Store Manager, (803)536-5090
  • Mr. Gathers, Teacher (Orangeburg -Wilkinson), (803)596-1896

Timeline

Baquet Manager

Orangeburg Country Club
10.2022 - Current

Driver

FedEx
10.2021 - 10.2022

Front Desk Agent

Tru Hotels
12.2020 - 10.2021

Picker (temporary Assignment)

Amazon
07.2020 - 12.2020

Server

Orangeburg Country Club
07.2017 - 07.2020

Bachelor of Science - Business Administration

OC Tech

Orangeburg Wilkinson High

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Damien Keitt