Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Damien Morgan

Boron,CA

Summary

Proven track record in enhancing customer satisfaction and loyalty at Loves Travel Stop, leveraging exceptional customer service and cash handling skills. Mentored new staff, ensuring a 100% accuracy level in transactions. Demonstrated reliability and versatility, significantly improving team performance and operational efficiency.

Overview

1
year of professional experience

Work History

Loves Travel Stop

Cashier
04.2023 - 01.2024

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Boron Jr Sr High School
Boron, CA

High School Diploma
06.2018

University Overview

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling

Timeline

Cashier
Loves Travel Stop
04.2023 - 01.2024
Boron Jr Sr High School
High School Diploma

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Damien Morgan