Damien Ulman
Munson Medical Center
TRAVERSECITY,MI
17
years of professional experience
Dedicated Pharmacy Technician with over 15 years of experience in compounding and inventory management. Known for effective team collaboration and developing standard operating procedures that enhance workflow efficiency and compliance with industry regulations.
Work History
Pharmacy Technician
15 Years 4 Months- Compounded Intravenous solutions adhering to usp 797 and usp 800 guidelines using sterile technique in clean rooms.
- Coordinated care with case workers and physicians to safely discharge and service home infusion patients.
- Safely compounded hazardous drugs such as chemotherapy and Niosh solutions in an oncology setting.
- Conduct inventory management, ensuring proper stock levels and minimizing waste.
- Assist in developing standard operating procedures to streamline pharmacy operations.
- Assisted pharmacists in preparing compounded medications according to established standards.
- Managed inventory levels, ensuring availability of essential pharmaceuticals and supplies.
- Collaborated with healthcare professionals to resolve medication-related issues promptly.
- Utilized pharmacy management software for prescription processing and record keeping.
- Trained staff on new protocols, improving workflow efficiency and accuracy of operations.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
1 Year 3 Months- Dispensed medications accurately following prescription guidelines and safety protocols.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Managed inventory levels, ensuring availability of essential pharmaceuticals and supplies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Host
8 Months- Greeted and seated guests to ensure a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Monitored dining area for cleanliness and organization, ensuring high standards were maintained.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma
No Degree - General Studies
No Degree - Pharmacy
Skills
Pharmacy software proficiency
Compounding techniques
Aseptic techniques
Drug interaction awareness
HIPAA compliance
Pharmacy law compliance
Inventory management
Medication dispensing accuracy
Insurance verification
Medicare/Medicaid processes
Drug inventory control
Pharmaceutical calculations
Insurance verification
Workflow optimization
Equipment troubleshooting
Team collaboration
Staff development
Training pharmacy staff
Conducting staff training
Timeline
Pharmacy Technician
Munson Medical Center
02.2011 - 06.2026Read More
Pharmacy Technician
CVS Pharmacy
09.2009 - 12.2010Read More
Host
Mr. B's Rustic Tavern
01.2009 - 09.2009Read More
Northwestern Michigan College
No Degree from General Studies
Read More
Howell High School
High School Diploma
Read More
Lansing Community College
No Degree from Pharmacy
Read More