Damion Bergin
Grand Forks,ND
Summary
Thrived in fast-paced, safety-focused transportation environment, demonstrating strong communication and organizational skills. Skilled in following detailed procedures and working effectively within team. Seeking to transition into new field, leveraging ability to adapt and excel in dynamic environments.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Direct Support Professional
Ruth Miers Adolescent Center
Grand Forks, North Dakota
11.2024 - 03.2025
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Assisted 5 clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
Kitchen Manager
Baymont By Wyndham
Grand Forks, North Dakota
02.2024 - 08.2024
- Conducted daily checks of 3 refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Checked and tested foods to verify quality and temperature.
Direct Support Professional
Sevita
Grand Forks, North Dakota
10.2023 - 02.2024
- Assisted 4 disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Direct Support Professional
GFGSC
Grand Forks, North Dakota
06.2023 - 10.2023
- Assisted 5 disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Recorded status and duties completed in logbooks for management.
Customer Service/Sales Manager's Assistant
Avis Rental Car
Middletown, RI
03.2019 - 08.2022
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Certificate of Completion - Customer Service
Madison Area Technical College
Madison, WI 06.2015 - 07.2015
Master of Science - Public Administration
University of Wisconsin - Oshkosh
Oshkosh, WI 06.2010 - 05.2014
Bachelor of Science - Criminal Justice
University of Wisconsin Oshkosh
Oshkosh, WI 09.2006 - 12.2009
Skills
Supply Ordering
Problem-solving
Safety conscious
Interpersonal communication
Teamwork and collaboration
Self motivation
Certification
Licensed Life Insurance Agent
Timeline
Direct Support Professional
Ruth Miers Adolescent Center
11.2024 - 03.2025
Kitchen Manager
Baymont By Wyndham
02.2024 - 08.2024
Direct Support Professional
Sevita
10.2023 - 02.2024
Direct Support Professional
GFGSC
06.2023 - 10.2023
Customer Service/Sales Manager's Assistant
Avis Rental Car
03.2019 - 08.2022
Certificate of Completion - Customer Service
Madison Area Technical College
06.2015 - 07.2015
Master of Science - Public Administration
University of Wisconsin - Oshkosh
06.2010 - 05.2014
Bachelor of Science - Criminal Justice
University of Wisconsin Oshkosh
09.2006 - 12.2009