Damir Dulas
Summary
- A position in a fast-paced environment that will allow me to learn, grow and utilize my skills and become an asset and an important part to the company/organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CCM Critical Crisis Manager
Chicago Transit Authority
Chicago
03.2022 - Current
Rail Maintenance Manager
Chicago Transit Authority
08.2021 - Current
- Respond to Critical Crisis Situation, Assessing the situation, activating a crisis plan and being responsible in leading the response team.
- Led risk analysis on the scene and commanded the incident response, established objectives, and developed an incident action plan.
- Prioritize actions and key goals to ensure safety and well-being of human life and minimize loss of life.
- Assessed individual crisis situations, reorganized resources, and transitioned operations into recovery to safeguard property and communities.
- Evaluate and monitor the performance of staff and vendors for compliance with programs, policies and attainment of goals and objectives of each department.
- Identified performance deviations and determined appropriate corrective actions.
- Prevented accidents and reduced injuries by observing and identifying problem areas.
- Supervise the activity of the TOPS (Transit Operations Planning System), MIMMS, VLC Security Camera system, and PTU (Portable Test Units) laptops.
- Maintain effective work relationships with departments, employees and managers at all levels.
- Directed staff assignments, coordinated training schedules, and monitored adherence to procedures.
- Assist Senior Management in planning and administrating Maintenance department programs, policies, goals and objectives.
- Managed daily staff of 20 to 75 individuals, adjusting team size based on crisis demands.
- Analyzed repair failures and initiated corrective actions.
- Adjusted manpower and schedules to ensure functional operations while maintaining quality and reliable service despite high employee turnover and daily absenteeism.
- Develop, monitor and evaluate performance of staff personnel.
- Proposed changes in personnel status, such as promotions, transfers, and discharges.
- Perform Safety meetings to keep staff informed and up to date on all CTA Safety regulations.
- Managed personnel from 2nd chance program, apprentices, and union employees to ensure effective team integration.
- Collaborated with managers and departments to streamline operations and improve communication.
- Planned and adjusted inventory levels, ordering and stocking supplies for RCA and Maintenance Department.
- Assisted in emergency situations at various CTA transit property locations through travel.
Company Owner
ML-Cargo. INC
Chicago
02.2016 - 05.2022
- Managed daily operations for 8 to 18 personnel, fostering effective communication and coordination.
- Ensured financial stability by balancing the company's budget.
- Managed and balanced payroll for the company.
- Recruiting manpower, Interviewed and hired office and field personnel.
- Reviewed and signed contracts to ensure compliance and mitigate risk.
- Planned and organized daily assignments.
- Oversaw management of essential company documents, ensuring accuracy and timely updates for compliance.
- Collaborated with subcontractors and union employees to ensure project completion.
- Conducted safety meetings to promote team awareness and compliance.
Coordinator Bus
Chicago Transit Authority
Chicago
06.2021 - 08.2021
- Coordinate / organize and perform public events with other Bus managers
- Managed manpower and schedule to meet service demands.
- Front line supervisor ensuring cleanliness of CTA Buses
- Conducted random audits of bus cleanliness to ensure compliance with service standards.
- Held Safety meetings and bulletins to keep staff informed and up to date.
- Managed the ordering and stocking of supplies for the RCA department.
- Prepare daily reports on work shift service and quality.
- Maintained quality service despite high employee turnover and daily absenteeism by implementing effective support strategies.
- Worked with 2nd chance program / Apprentice Employees.
Coordinator Rail
Chicago Transit Authority
Chicago
11.2020 - 06.2021
- Frontline supervisor ensuring cleanliness of CTA rail cars.
- Coordinate platform and single shop activities of Servicers and Contractors.
- Managed manpower and schedule to align with operational demands.
- Adjusting manpower and schedule as appropriate.
- Prepare daily reports on work shift service and quality.
- Held safety meetings and distributed bulletins to keep staff informed and compliant.
- Maintain quality service with a high employee turnover and day-to-day absenteeism.
- Maintained quality service despite high employee turnover and daily absenteeism.
Truck Driver
CBSL Transportation
Chicago
02.2018 - 11.2020
- Ensured timely deliveries for all scheduled routes.
- Transported liquid products from rails to customers.
- Maintained detailed logs of deliveries made.
Truck Driver
D-Line Trucking
Elk Grove
01.2016 - 01.2018
- Ensured timely delivery of goods to customers.
- Delivery of dry-van goods from Shoppers to Customers.
- Managed all documentation required for international deliveries.
Truck Driver
SME Trucking
Berwyn
08.2012 - 01.2016
- Delivery of dry-van goods from Shoppers to Customers.
- Executed timely delivery of dry-van goods to customers, ensuring satisfaction.
- Managed all documentation required for international deliveries.
Dispatcher/Planer
Pace Buss transportation
Arlington Heights
01.2010 - 07.2012
- Coordinated the dispatch and planning of 52 PACE bus routes each day.
- Maintained a professional attitude towards customers and staff in every situation.
- Operated effectively in a fast-paced, dynamic environment, adapting quickly to changing circumstances.
- Worked in a fast and always changing environment with great efficiency.
- Managed manpower and hours needed to maintain a professional and efficient business.
Education
Some College (No Degree) - History / Education
Marian University
Fon Du Lac, WiHigh School Diploma -
Niles West High School
Niles, IlSkills
- Crisis management
- Crisis communication
- Incident command
- Cross-functional coordination
- Disaster response
- Emergency planning
- Regulatory compliance
- Risk assessment
- Safety regulation adherence
- Resource allocation
- Operations management
- Staff supervision
- Performance evaluation
- Team leadership
- Cross-functional coordination
- Problem solving
- Critical thinking
- Strategic planning
- Conflict resolution
- Training & Development
- Relationship building
- Problem-solving
- Strategic planning
Certification
- US Department of Home-Land Security, FEMA (ICS-100) Introduction to Incident Command System., FEMA (ICS-200) Basic Incident Command System for Initial Response., FEMA (ICS-300) Incident Command System 300., FEMA (ICS-400) Incident Command System 400., FEMA (ICS-700) An Introduction to the National Incident Management System., FEMA (ICS-800) National Response Framework.
- OSHA Occupational Safety and Health Administration, OSHA A FULL Endorsements how to handle and store Hazardous Materials., OSHA Endorsement for Emergency response to Hazardous spills and accidents., OSHA Certification on Handling Explosive, Corrosive, Flammable, Poisonous Materials.
- KnowBe4 - Cyber Security, Handling Sensitive Information Securely, Part 1., Common Threats., Social Engineering Red Flags., Your Role: Internet Security and You.
- CTA, Blood Borne Pathogens., Rail Safety and Operation Certification., First Aid and CPR.
Learning And Support Training
- Leadership Development Training
- Harassment and Discrimination Prevention Training.
- Sexual Harassment Prevention Manager Training
- Bystander Prevention Training
- Employee Ethics Training
- Management Ethics Training
- Mandated labor laws.
- Safety rules & Health Administration of all Federal, State or Local Safety requirements
- Training & Adapting to Change
- Environmental Awareness
- Leadership Readiness & Succession Planning
Timeline
CCM Critical Crisis Manager
Chicago Transit Authority
03.2022 - Current
Rail Maintenance Manager
Chicago Transit Authority
08.2021 - Current
Coordinator Bus
Chicago Transit Authority
06.2021 - 08.2021
Coordinator Rail
Chicago Transit Authority
11.2020 - 06.2021
Truck Driver
CBSL Transportation
02.2018 - 11.2020
Company Owner
ML-Cargo. INC
02.2016 - 05.2022
Truck Driver
D-Line Trucking
01.2016 - 01.2018
Truck Driver
SME Trucking
08.2012 - 01.2016
Dispatcher/Planer
Pace Buss transportation
01.2010 - 07.2012
Some College (No Degree) - History / Education
Marian University
High School Diploma -
Niles West High School