Ian Hernandez
El Paso
Summary
Dynamic and responsible delivery driver with a clean driving record and proven trip planning skills at Uber Eats. Recognized for consistently achieving on-time deliveries while maintaining detailed mileage tracking. Adept at navigating complex routes and fostering positive customer interactions, ensuring a safe and efficient delivery experience.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Uber Eats
05.2025 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
Social Media Moderator
Teleperformance USA
05.2022 - 05.2025
- Reviewed, classified or eliminated highly sensitive content uploaded by users to meet defined social media parameters.
- Moderated traumatic, sensitive and potentially offensive content to promote safe environment for users.
- Investigated and resolved complex content issues to achieve turnaround times and standards of quality.
- Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.
Personal Nanny
Self-employed
06.2019 - 06.2022
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Led indoor and outdoor activities to entertain and occupy children.
Fulfillment Associate EP1
Amazon
01.2022 - 04.2022
- Followed safety protocols to minimize workplace accidents.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed orders precisely for correct items, sizes and quantities.
Customer Service Representative
Speedway Gas Station
01.2021 - 01.2022
- Responded to customer requests for products, services, and company information.
- Trained staff on operating procedures and company services.
- Maintained up-to-date knowledge of product and service changes.
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Store Manager
Corner Store Valero
05.2007 - 08.2018
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Socorro High School
El Paso05-2002
Skills
- Trip planning
- Mileage tracking
- Delivery scheduling
- Responsible driver
- Safe driving record
- Brand representation
- Store operations oversight
- Operational budgeting
- Promotional planning
- Personnel development
- Maximizing profitability
Timeline
Delivery Driver
Uber Eats
05.2025 - Current
Social Media Moderator
Teleperformance USA
05.2022 - 05.2025
Fulfillment Associate EP1
Amazon
01.2022 - 04.2022
Customer Service Representative
Speedway Gas Station
01.2021 - 01.2022
Personal Nanny
Self-employed
06.2019 - 06.2022
Store Manager
Corner Store Valero
05.2007 - 08.2018
High School Diploma -
Socorro High School
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