Open To Work
Damon Bent
Cranston,RI
Summary
Results-driven sales and market leader with 20+ years of experience driving wireless sales growth, leading retail teams, and executing high-impact sales strategies. Proven ability to manage multi-location markets, develop top-performing sales teams, and exceed client expectations. Skilled in account management, coaching, performance optimization, and building strong client relationships to deliver measurable business results.
Overview
30
30
years of professional experience
Work History
Market Supervisor - Target Tech Program
MarketSource Inc. (An Allegis Group Company)
08.2024 - 05.2026
- Oversee multi-store retail operations across 3–5 Target locations, ensuring execution excellence in sales, merchandising, inventory, and customer engagement.
- Lead, coach, and develop full-time and part-time Sales Representatives to consistently meet and exceed sales and customer experience goals.
- Drive market performance through hands-on leadership, one-on-one coaching, and ongoing performance management.
- Build and maintain strong relationships with client partners and retail store leadership to ensure alignment and execution of all initiatives.
- Manage scheduling, staffing, and in-store operations to optimize productivity and coverage.
- Monitor key performance indicators (KPIs) to reduce attrition, improve engagement, and drive sales growth.
- Collaborate with the District Manager to achieve program objectives and implement strategic initiatives.
- Execute new program launches, promotions, and sales initiatives across the market.
- Identify sales trends and opportunities, implementing action plans to improve performance and customer experience.
- Provide regular reporting, insights, and recommendations to leadership on market performance.
- Support hiring, training, and onboarding of new team members to strengthen overall team capability.
- Ensure all team members complete required training and maintain product knowledge expertise.
Field Sales Manager
Samsung Electronics
01.2014 - 01.2024
- Partnered with wireless carrier leadership to develop and execute strategic sales initiatives, driving revenue growth and market penetration.
- Built and maintained strong relationships with internal teams and external partners to support long-term business expansion.
- Increased sales performance through targeted product training, coaching, and development of sales representatives.
- Planned and executed promotional events to boost brand awareness and customer engagement.
- Aligned company objectives with carrier goals to optimize overall sales performance across accounts.
- Conducted one-on-one coaching sessions to identify sales challenges and implement effective solutions.
- Managed key accounts, strengthening partnerships and expanding share of business.
- Collaborated with senior leadership to implement continuous improvements and exceed KPIs at individual, regional, and company levels.
- Delivered compelling product demonstrations to highlight value and drive customer purchasing decisions.
Service Manager | Area Team Leader | Field Trainer
Flextronics (Verizon Wireless Contractor)
05.1996 - 07.2011
- Progressed through multiple leadership roles, demonstrating strong technical expertise and team leadership.
- Led service teams responsible for installation and repair of wireless communication systems.
- Managed multiple service departments and supervised Service Managers and their teams.
- Delivered classroom and field training to technicians, improving performance and service quality.
- Improved operational efficiency and service delivery through leadership and process improvements.
Education
High School Diploma - Liberal Arts
Cranston High School West
Cranston, RISkills
- Multi-Unit Retail Management
- Sales Leadership & Revenue Growth
- Team Development & Coaching
- KPI & Performance Management
- Client Relationship Management
- Wireless & Retail Sales Expertise
- Training & Onboarding
- Strategic Execution & Operations
- Customer relations
- Sales management
- Delegation
- Budgeting expertise
MILITARY SERVICE
- United States Marine Corps
- Communications / Radio Operator
- January 1991 – January 1995
- Honorable Discharge
Timeline
Market Supervisor - Target Tech Program
MarketSource Inc. (An Allegis Group Company)
08.2024 - 05.2026
Field Sales Manager
Samsung Electronics
01.2014 - 01.2024
Service Manager | Area Team Leader | Field Trainer
Flextronics (Verizon Wireless Contractor)
05.1996 - 07.2011
High School Diploma - Liberal Arts
Cranston High School West