Supported sales initiatives with over 10 years of experience in sales and account management.,Assisted in developing sales strategies aimed at increasing revenue and market share.,Provided excellent customer service, focusing on client satisfaction.
Overview
19
19
years of professional experience
Work History
FIELD SALES ASSOCIATE
Ellis Appraisal Services, Inc.
Orlando, FL
01.2020 - Current
Reviewed appraisal documents for accuracy and completeness of information.
Prepared reports summarizing findings from appraisals.
Entered data into the system with precision and within deadlines.
Assessed customer needs to identify growth opportunities.
Tracked weekly sales activity and conversion rates in Excel to pinpoint underperforming territories for reassignment.
Prospected and qualified leads through cold calls and door-to-door visits, adding viable prospects to CRM.
TERRITORY SALES REPRESENTATIVE
PPG Architectural Coatings / Home Depot Div.
Orlando, FL
05.2011 - 06.2022
Assisted in selling architectural and light industrial coatings within designated territory, enhancing sales through collaborative partnerships.
Evaluated market trends to discover growth opportunities while fostering strong client relationships through consistent follow-up and consultative selling methods.
Supported Home Depot staff training, improving product knowledge and customer service skills.
Coordinated and participated in trade shows, boosting brand visibility and engaging with customers.
AUTOMOTIVE SERVICE ADVISOR
David Maus Toyota
05.2007 - 05.2011
Assisted customers in building strong relationships.
Recorded maintenance and repair orders while clearly communicating vehicle issues.
Explained detailed estimates and recommended services or repairs identified by technicians.
Promoted preventative maintenance packages and informed customers about safeguarding their vehicle investments.
Collaborated with technicians to support seamless workflow and effective communication.
Education
High School Diploma -
West Orange High School
Skills
Achieved significant improvements in customer engagement through effective sales strategy implementation,Drove customer retention rates by actively listening to and addressing client needs,Expanded customer base through strategic prospecting initiatives that identified new opportunities,Secured advantageous terms through skilled negotiation with clients,Enhanced sales process efficiency by maximizing CRM functionality and Salesforce features,Delivered expert sales consultations that empowered customers to make informed choices,Transformed sales performance insights into actionable strategies through Excel data analysis