Damon Nguyen
Everett,WA
Summary
Dynamic Sales Associate with proven expertise in customer engagement and sales, exceeding goals through exceptional service and problem-solving skills. At UNIQLO, leveraged inventory control and customer service excellence to enhance store performance. Known for a positive and professional approach, adept at fostering customer loyalty and driving revenue growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
UNIQLO
03.2024 - Current
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
Ross
05.2023 - 12.2023
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
Education
Running Start
Cascade Community College
Bothell, WABusiness
University of Washington
Bothell, WA06-2028
High School Diploma -
Cascade High School
Everett, WA06-2024
Skills
- Store opening and closing
- Inventory control
- Exceeds sales goals
- Sales expertise
- Problem-solving
- Cash register operation
- Positive and professional
- Customer engagement
- Listening skills
- Customer service
- Friendly and outgoing
Languages
Vietnamese
Limited Working
Spanish
Elementary
Timeline
Sales Associate
UNIQLO
03.2024 - Current
Sales Associate
Ross
05.2023 - 12.2023
Running Start
Cascade Community College
Business
University of Washington
High School Diploma -
Cascade High School
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