Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Damon Walton

Mission Viejo,California

Summary

Dynamic server with a strong work ethic and exceptional customer service skills honed at Lucille's Smokehouse BBQ. Proven ability to enhance guest experiences through effective communication and order accuracy, while consistently maintaining cleanliness standards. Recognized for upselling techniques that increased sales and for fostering a collaborative team environment during high-volume dining.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

2
2
years of professional experience

Work History

Server

Lucilles Smokehouse BBQ
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Expo Runner

Lucilles Smokehouse BBQ
10.2023 - Current
  • Developed strong communication skills while liaising between front-of-house and back-of-house teams.
  • Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
  • Maintained clear communication channels with kitchen staff to address any issues or discrepancies in orders promptly.
  • Delivered food orders from kitchen to customers' tables.
  • Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.

Education

Associate of Occupational Studies - Automotive

Universal Technical Institute
Long Beach, CA
12-2025

Capistrano Valley High School
Mission Viejo, CA
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Consistent professional demeanor
  • Customer service
  • Cleanliness standards
  • Menu memorization
  • Food running
  • High volume dining
  • Order accuracy

Accomplishments

I have worked very hard for the past three years to be able to buy my self one of my dream cars, as well as one of my dream motorcycles.

Interests

  • I love to go camping and backpacking in the mountains
  • I Love riding dirt bikes in the desert
  • I love to working with my hands
  • I enjoy skate boarding when I can find the time


Timeline

Server

Lucilles Smokehouse BBQ
10.2024 - Current

Expo Runner

Lucilles Smokehouse BBQ
10.2023 - Current

Associate of Occupational Studies - Automotive

Universal Technical Institute

Capistrano Valley High School

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