Damon Whitman

• Supervised a team of up to 15 staff, overseeing the accurate and timely processing of U.S. passport applications in compliance with federal protocols.
  
• Delivered daily status reports to the Department of State, providing processing updates and action items to support workflow efficiency.
  
• Resolved office and system issues by coordinating with technical support, minimizing workflow disruptions and maintaining daily processing timelines.
  

• Accept passport applications, logging data and prepping documents for adjudication and creation of passport identification.

• Log applicant information into Travel Document Issuance System in a timely and accurate manner.

• Analyze, log, and archive application data to ensure accurate record-keeping and efficient retrieval.

• Provide support for various office tasks, proactively learning procedures and actively seeking additional responsibilities to further productivity and experience.

• Led a team of up to 10 media technicians, overseeing the setup, execution, and teardown of audiovisual services for corporate events.
• Directed media technicians to deliver tailored client experiences by communicating client requirements and ensuring timely, accurate audiovisual setup.
• Managed inventory control and logistics for audiovisual equipment, ensuring accurate asset tracking and efficient transfers between properties.