PATRICIA SALDIVAR
Mesquite,TX
Summary
To be part of a company that will utilize my strong learning skills and provide career advancement based on my performance and be given the opportunity to do so. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
19
19
years of professional experience
Work History
Loan Servicing Specialist
BNYMELLON Bank
10.2015 - Current
- Setup client accounts for bond payments and refunding’s
- Process live checks, wire swings and debt service payments
- Determine uninvested cash, process ticklers and terminations
- Open Escrow accounts for statement monitoring
- Process outside paying agents and advanced refunding’s
- Ensure debt service payments are collected upon due date
- Respond to client inquiries regarding payments and funding.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Developed strong relationships with customers through high levels of customer service.
- Maintained strict confidentiality of bank records and client information.
Front Desk Manager
Note One Auto Sales
07.2007 - 01.2015
- Took care of all incoming payments
- Assist Clients with inquiries and process payments via cash
- Money orders and credit cards
- Create and maintain a weekly and monthly report for
- Management
- Responsible for all past due accounts total of 200+
- Assist in new loans when needed.
Education
High School Diploma - undefined
WW Samuel High School
Dallas, TX1999
Skills
- Call Center/Customer Service Reconcile Accounts
- Organizational skills
- Front office Duties
- Microsoft (Word, Excel, Access)
- Claims Service
- Customer Inquiries
- Bank Reconciliation
- Principal, Interest and Payment Calculation
- Payment Transactions/Disbursement
- Wire Transfers
- Data Input
- Accounts Payable and Accounts Receivable
Languages
Spanish
Elementary
Timeline
Loan Servicing Specialist
BNYMELLON Bank
10.2015 - Current
Front Desk Manager
Note One Auto Sales
07.2007 - 01.2015
High School Diploma - undefined
WW Samuel High School