Damone Coleman

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
• Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
• Oversaw loading and unloading of packages in warehouse.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.

Greeted customers and directed to requested products.

• Built positive relationships with students, parents and team members to achieve smooth and productive program experience.
• Requested and restocked supplies for classroom and outdoor plans.
• Directed and mentored students in completion of all projects.
• Planned engaging activities and field trips to bring material to life.
• Promoted creativity in the classroom by implementing project-based learning opportunities that inspired innovation and exploration.
• Boosted student confidence and performance with ongoing feedback, support, and encouragement.
• Facilitated meaningful connections between subject matter and real-world applications to deepen understanding and relevance for students.
• Fostered a positive learning environment by promoting respect, empathy, and inclusivity among students.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Collected room deposits, fees, and payments.
• Enhanced customer satisfaction by providing efficient and professional front desk services.