Damonee Ablaza
Pomona,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Lead Monitor
Volunteers of America of Greater Los Angeles
Pomona, CA
03.2022 - Current
- Prevented unauthorized behaviors with continuous [Type] monitoring.
- Developed relationships with community organizations that could provide additional support services for clients.
- Worked closely with shelter staff to ensure best practices were followed during volunteer shifts.
- Greeted visitors who came into the shelter looking for information or assistance.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Educated local community residents about available health and wellness resources.
- Assisted in creating a safe environment within the shelter facility by monitoring activities and intervening when necessary.
- Volunteered at soup kitchens, offering meals to those without access to regular nutrition sources.
Doordash
DoorDash
Pomona, CA
09.2019 - 05.2022
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delivered products to customer locations on time.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Warehouse Worker
DBS Inc Staffing Agency
Ontario, CA
02.2020 - 07.2020
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Followed established guidelines for picking orders accurately.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Education
High School Diploma -
Pomona High School
Pomona, CA05-2019
Some College (No Degree) - Kinesiology
Texas Southern University
Houston, TXLanguages
English
Professional
Timeline
Lead Monitor
Volunteers of America of Greater Los Angeles
03.2022 - Current
Warehouse Worker
DBS Inc Staffing Agency
02.2020 - 07.2020
Doordash
DoorDash
09.2019 - 05.2022
High School Diploma -
Pomona High School
Some College (No Degree) - Kinesiology
Texas Southern University
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