Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills in Customer Service Associate role.
Hi, I’m
DaMya Dunson
Chattanooga,TN
Summary
Overview
1
year of professional experience
Work History
Finish Line, Inc
Store Associate
09.2023 - Current
Job overview
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Managed efficient cash register operations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained tidy and organized store to comply with cleanliness standards.
Finish Line, Inc
Store Supervisor
04.2024 - 09.2024
Job overview
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered questions about store policies and addressed customer concerns.
- Answered product questions and assisted customers in selection and checkout.
- Managed time efficiently in order to complete all tasks within deadlines.
Old Navy
Store Associate
07.2023 - 10.2023
Job overview
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Collaborated with team members to execute promotional events, leading to increased sales.
Education
STEM School Chattanooga Chattanooga, TN
High School Diploma
05-2024
University Overview
- Awarded [Master Fabricator]
- Honor Roll [2020-2024]
- [3.9] GPA
- [National Honor's Society] Member
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Problem-solving acumen
- Team collaboration
- Active listening techniques
- Store cleanliness maintenance
- Cash register operation
- Basic math skills application
- Returns and exchanges handling
- Patience and empathy demonstration
Languages
English
Native or Bilingual
Timeline
Store Supervisor
Finish Line, Inc
04.2024 - 09.2024
Store Associate
Finish Line, Inc
09.2023 - Current
Store Associate
Old Navy
07.2023 - 10.2023
STEM School Chattanooga
High School Diploma
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