Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dan Dawson

Cincinnati,OH

Summary

Competitive Customer Service Sales Specialist skilled at building relationships and securing new business. Friendly with superior communication, interpersonal and problem-solving abilities. History of increasing sales and revenue using consultative techniques.

Helpful Customer Experience Agent passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Overview

39
39
years of professional experience

Work History

Warehouse Associate

LaserShip
Cincinnati, OH
03.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Assembly Line Worker

Vinylmax LLC
Hamilton, OH
06.2021 - 01.2022
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Performed visual and functional inspection of components to determine quality and identify defects.

Order Fulfillment Associate

Procter & Gamble Co
Cincinnati, OH
02.2023 - 03.2023
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Followed procedures at all times for personal and team safety.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Processed daily orders through multi-carrier manifest system.

Window Assembler

Champion Windows Manufacturing Inc.
Cincinnati, OH
06.2012 - 01.2023

Completed cleaning and assembling of windows project resulting in preparation for shipping.

Call Center Representative

Time Warner Cable
Cincinnati, OH
01.2002 - 04.2011

Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.

Route Sales Driver

Cintas
04.1987 - 04.2001

Operated commercial delivery vehicle over as many as 30 miles per day to service customers across Cincinnati.

Warehouse

S and S Activewear
Cincinnati, OH
03.2023 - 11.2025

Warehouse duties. Shipping and receiving picking and packing orders recycling boxes

  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

William Mason High School
Mason, OH

Skills

  • Customer Service
  • Entry management
  • Billing Adjustments

Timeline

Warehouse Associate

LaserShip
03.2023 - Current

Warehouse

S and S Activewear
03.2023 - 11.2025

Order Fulfillment Associate

Procter & Gamble Co
02.2023 - 03.2023

Assembly Line Worker

Vinylmax LLC
06.2021 - 01.2022

Window Assembler

Champion Windows Manufacturing Inc.
06.2012 - 01.2023

Call Center Representative

Time Warner Cable
01.2002 - 04.2011

Route Sales Driver

Cintas
04.1987 - 04.2001

High School Diploma -

William Mason High School
Dan Dawson