Daniel M. Gliha
Avon Lake
Summary
Administrative and operations professional with experience in clinical research coordination, office management, and recruiting of executives and healthcare professionals. Background includes supporting oncology clinical trials at Cleveland Clinic and overseeing daily operations, client communications, and workflow coordination in a service-based business. Strong in compliance, organization, cross-functional support, customer service, and office management.
Overview
8
8
years of professional experience
Work History
Office Manager/Coordination Supervisor/Administrative
Comet Glass, Co. Inc.
Cleveland, OH
06.2016 - 10.2022
- Managed incoming communication (telephone, email, and in person) with customers and clients.
- Managed daily office operations to ensure efficiency and compliance with company policies.
- Developed and implemented administrative procedures to improve workflow consistency.
- Oversaw scheduling and coordination of meetings, optimizing time management for executive.
- Maintained accurate records using office management software, ensuring data integrity and accessibility.
- Coordinated vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Research Coordinator- Solid Tumor Oncology
Cleveland Clinic Foundation- Main Campus
Cleveland, OH
04.2015 - 05.2016
- Coordinated the regulatory, data aspects, and overall execution of multiple clinical trials in Solid Tumor Oncology at Taussig Cancer Center compliant with the research governing entity, Sponsor, FDA and IRB requirements.
- Collaborated with primary investigator, sponsor and research staff to plan, conduct and evaluate project protocols.
- Collaborated with research study team to ensure the department's compliance with applicable regulations and standards.
- Developed and maintained comprehensive study documentation to support regulatory compliance and audit readiness.
- Analyzed complex datasets using statistical software to derive insights supporting clinical research initiatives.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Prepared documents, reports, and presentations detailing results and conclusions.
Healthcare Management Recruiter
Clinical Management Consultants
Cleveland, OH
09.2014 - 12.2014
- Managed full-cycle recruitment, including job postings, candidate screening, and offer negotiations.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Leveraged LinkedIn recruiter tool to broaden network connections and identify passive candidates.
- Developed and implemented effective sourcing strategies to attract top-tier healthcare professionals.
- Conducted comprehensive interviews and assessments to evaluate candidate qualifications and fit for client needs.
Education
Bachelor of Arts - Politics and Government
Ohio Wesleyan University
Delaware, OH05.2006
Timeline
Office Manager/Coordination Supervisor/Administrative
Comet Glass, Co. Inc.
06.2016 - 10.2022
Research Coordinator- Solid Tumor Oncology
Cleveland Clinic Foundation- Main Campus
04.2015 - 05.2016
Healthcare Management Recruiter
Clinical Management Consultants
09.2014 - 12.2014
Bachelor of Arts - Politics and Government
Ohio Wesleyan University
Internship
- Morgan Stanley/Dean Witter: The Livingston Group Chagrin Falls, OH May-2003 to Aug-2003
- Reorganized the firm’s filing system
- Provided information to nearby citizens about firm