Dan Mallard
San Antonio,TX
Summary
Results-driven IT leader with 20+ years of experience architecting and executing enterprise-wide IT strategies for a wide array of businesses. Proven expertise in IT infrastructure management, security and compliance, digital transformation, and cross-functional team leadership. Excellent at aligning technology initiatives with business goals to drive operational efficiency, innovation, and sustainable growth across diverse industries.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Client Success
IronEdge Group
San Antonio, USA
06.2024 - Current
- Lead strategic IT initiatives and oversee enterprise technology delivery for complex, multi-location organizations.
- Direct cross-functional teams to implement infrastructure solutions optimizing performance, security, and scalability.
Regional vCIO
IronEdge Group
San Antonio, USA
06.2023 - 06.2024
- Developed and executed IT roadmaps, aligning technology with business objectives for high-growth clients.
- Provided executive-level consultation on IT governance, cybersecurity frameworks, and digital strategy.
Vice President, Central Texas Client Experience
IronEdge Group
San Antonio, USA
06.2020 - 07.2023
- Managed IT service delivery and infrastructure improvement projects, achieving industry-leading client satisfaction and retention rates.
- Led regional operations, including budgeting, resource allocation, and vendor management.
Professional Services Manager
IronEdge Group
San Antonio, USA
01.2015 - 06.2020
- Directed enterprise IT projects including cloud migrations, infrastructure upgrades, and cybersecurity enhancements.
- Played a pivotal role in achieving MSP 500 recognition for service excellence.
Sr. Consultant
IronEdge Group
San Antonio, USA
04.2014 - 01.2015
- Delivered strategic IT solutions, including network architecture and systems optimization for mid-market enterprises.
Information Technology Director
Muñoz & Company
San Antonio, USA
09.2013 - 04.2014
- Developed and led IT strategy, ensuring alignment with business growth objectives and operational needs.
- Oversaw IT budgets, infrastructure modernization projects, and cybersecurity compliance initiatives.
Information Technology Supervisor
The Lynd Company
San Antonio, USA
12.2012 - 09.2013
- Directed IT operations and vendor partnerships, optimizing system performance and reliability.
- Led enterprise-wide technology refresh projects, aligning IT capabilities with business requirements.
I.T. Services Coordinator
The Lynd Company
San Antonio, USA
10.2009 - 12.2012
- Managed daily IT operations including network administration, virtualization, cloud services, and database management.
- Drove technology standardization and infrastructure upgrades across multiple business units.
M.I.S. Administrator
Blue Beacon International
Salina, USA
01.2005 - 01.2009
- Administered mission-critical enterprise systems and led IT project deployments across 100+ sites in North America.
- Implemented IT policies, procedures, and system upgrades enhancing organizational performance and security.
Education
Bachelor's Degree - Administration
University of The Incarnate Word
San Antonio, TexasSkills
- IT Strategy & Governance
- Budgeting & Vendor Management
- Leadership & Transformation
- IT Operations Execution & Project Management
Certification
- Project Management Professional (PMP)
- Cisco SMBEN
- Six Sigma Lean/DFSS Green Belt
Awards
Outstanding Undergraduate Student, BA Administration
Timeline
Director of Client Success
IronEdge Group
06.2024 - Current
Regional vCIO
IronEdge Group
06.2023 - 06.2024
Vice President, Central Texas Client Experience
IronEdge Group
06.2020 - 07.2023
Professional Services Manager
IronEdge Group
01.2015 - 06.2020
Sr. Consultant
IronEdge Group
04.2014 - 01.2015
Information Technology Director
Muñoz & Company
09.2013 - 04.2014
Information Technology Supervisor
The Lynd Company
12.2012 - 09.2013
I.T. Services Coordinator
The Lynd Company
10.2009 - 12.2012
M.I.S. Administrator
Blue Beacon International
01.2005 - 01.2009
Bachelor's Degree - Administration
University of The Incarnate Word
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