Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Dan Smith

Chalmette,LA

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

8
8
years of professional experience

Work History

Franchise Owner

Jani King Commercial Cleaning
New Orleans, LA
01.2021 - 05.2025
  • Built partnerships with organizations in the community to promote the brand's visibility.
  • Maintained financial records, such as income statements, balance sheets and budget reports.
  • Collaborated closely with corporate headquarters on initiatives related to branding or product development.
  • Reviewed customer feedback surveys to determine areas where improvements could be made.
  • Trained with experienced franchisees to learn ins-and-outs of business and corporate requirements.
  • Led startup and creation of operational procedures and workflow planning.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.

District Manager

waffle house corporation
New Orleans, Louisiana
04.2017 - 01.2021
  • Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Created and maintained productive relationships with key stakeholders in the district.
  • Developed and implemented district-wide sales strategies to increase revenue and market share.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Gained market share in new sales performance through aggressive team training.
  • Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.

General Manager

Waffle House Restaurant
New Orleans, LA
12.2016 - 04.2017
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Created schedules and monitored payroll to remain within budget.
  • Implemented successful business strategies to increase revenue and target new markets.

Education

Bachelor of Science - Business

University of Southern Mississippi
Hattiesburg, MS
12-2016

Skills

  • Financial analysis
  • Budget management
  • Operational procedures
  • Sales strategy
  • Customer feedback
  • Vendor negotiation
  • Team leadership
  • Performance metrics
  • Relationship management
  • Cost reduction
  • Team oversight
  • Operations management
  • Employee training
  • Market analysis
  • Workflow planning
  • Accounting expertise
  • Growth strategy implementation
  • Profit and loss analysis

Affiliations

  • Top Ranked Global Gaming Professional
  • Member of the Deacon Board at Rose Hill Free Will Baptist Church
  • Volunteer Assistant Coach in Slidell Youth Basketball Leagues

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • #1 Ranked General Manager at Waffle House Restaurants in Metro New Orleans Region 5 times.
  • #1 Ranked District Manager at Waffle House Restaurants in Metro New Orleans Region in 4 times
  • Ranked in top 5 Franchises in gulf coast area for commercial cleaning by Jani King International in 2022
  • Inducted into the National Honor Society in 2016 at the University of Southern Mississippi

References

References available upon request.

Timeline

Franchise Owner

Jani King Commercial Cleaning
01.2021 - 05.2025

District Manager

waffle house corporation
04.2017 - 01.2021

General Manager

Waffle House Restaurant
12.2016 - 04.2017

Bachelor of Science - Business

University of Southern Mississippi