DANA BARNES
Sales & Service
Austin,TX
Overview
25
25
years of professional experience
Work History
Account Executive/ Product Specialist/ Private Client Services
UNITED STATES GOLD BUREAU
Leander, TX
06.2021 - 01.2025
- Generated $1.3M+ in annual recurring revenue through sales of precious metals
- Assessed client financial objectives to develop tailored investment strategies while maintaining client relationships through proactive communication
- Met KPl’s and provided guidance based on product, economic, and market trends
- Uncovered upselling opportunities via client portfolio review
Inside Sales Manager
DELL TECHNOLOGIES
Round Rock, TX
08.2019 - 08.2020
- Managed 11 Inside Sales Account Managers across 950+ accounts, driving 27% territory sales growth with a $10.3M quarterly quota
- Transitioned team to remote work during COVID without loss in output
- Collaborated with peers to develop and implement best practices for managing team and individual quotas
Sales Operations Advisor & New Hire Sales Coach
DELL TECHNOLOGIES
Round Rock, TX
10.2018 - 08.2019
- Coached new hires with 95% placement rate into Inside Sales roles
- Led strategy with 7 different sales organizations to mitigate staffing issues
- Designed team and individual development plans to validate mental agility and technical expertise
- Collaborated in interviewing and vetting process for hiring highly qualified candidates
Inside Sales Account Manager
DELL TECHNOLOGIES
Round Rock, TX
07.2015 - 11.2018
- Managed portfolio of over 1,500 accounts with experience in both relationship and acquisition accounts
- Exceeded sales targets for four consecutive fiscal years with average attainment of 119.68%
- Received FY16 Team Player Award for collaborative approach and willingness to share best practices
- Served as lead for processes, tools, and vital selling skills/strategy consulting
Sales Representative
RENEWAL BY ANDERSEN OF TEXAS
Austin, TX
01.2014 - 01.2015
- Conducted sales presentations, demonstrations, product negotiations, and overcame customer objections
- Developed sales expertise through ride-along meetings and extensive role-play scenarios with sales mentors
Training Manager
MONUMENT CAFE GROUP
Georgetown, TX
01.2013 - 01.2014
- Developed and implemented employee training that documented operational standards and procedures
- Created an efficient, repeatable approach to restaurant management that resulted in increased order speeds and accuracy
- Established metrics for training by maintaining regular budgets and providing reports
- Represented the organization in community engagement as the face of Monument Cafe
District Manager
CAPITAL FAST FOODS LTD. (BURGER KING)
Georgetown, TX
01.2000 - 01.2013
- Directed operations for seven franchise locations with full P&L responsibility
- I interviewed, hired, managed and trained 28 managers with indirect responsibility of 89 staff members
- Led franchise to #1 ranking in Southwestern Division Operations Performance and 11th Nationally in 2011
- Maintained exceptional manager retention with average tenure of 7.5 years (vs. industry average of
- Set goals, conduct evaluations, and train managers on forecasts and budgeting
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Skills
- Client relationship building
- Sales presentation
- Customer relationship management
- Account management
- Sales expertise
Timeline
Account Executive/ Product Specialist/ Private Client Services
UNITED STATES GOLD BUREAU
06.2021 - 01.2025
Inside Sales Manager
DELL TECHNOLOGIES
08.2019 - 08.2020
Sales Operations Advisor & New Hire Sales Coach
DELL TECHNOLOGIES
10.2018 - 08.2019
Inside Sales Account Manager
DELL TECHNOLOGIES
07.2015 - 11.2018
Sales Representative
RENEWAL BY ANDERSEN OF TEXAS
01.2014 - 01.2015
Training Manager
MONUMENT CAFE GROUP
01.2013 - 01.2014
District Manager
CAPITAL FAST FOODS LTD. (BURGER KING)
01.2000 - 01.2013
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