Dana Cameron
Winter Haven,FL
Summary
Proven leader in sales and customer satisfaction, notably at Red Hoagland Hyundai, where I spearheaded internet sales growth through innovative marketing and exceptional service. Expert in sales staff training and internet sales management, I excel in strategic planning and team motivation, achieving significant lead conversion increases. My approach combines analytical prowess with a keen focus on enhancing customer experiences.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Internet Sales
Red Hoagland Hyundai
09.2019 - Current
- Managed Internet sales leads by responding to inquiries, setting appointments and answering questions.
- Increased internet sales by consistently providing exceptional customer service and product knowledge.
- Trained new hires on company procedures, product offerings, and best practices for internet sales success.
- Increased Internet sales by implementing effective marketing strategies and coordinating online promotions.
- Collaborated with sales teams to develop targeted strategies that resulted in increased lead generation and conversions rates.
- Maintained detailed records of all sales activities using CRM software to track progress towards goals.
Department Manager/ Front End Manager
Walmart
10.2012 - 08.2019
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Increased customer satisfaction with proactive issue resolution strategies.
Vault Teller
City National Bank and Trust
12.2005 - 06.2006
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Properly processed deposits, withdrawals and payments for customers daily.
- Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Ensured secure transactions by strictly adhering to established security protocols and procedures.
- Maintained accurate cash balances through meticulous record-keeping and regular audits.
Front End Manager
Walmart
06.2004 - 10.2005
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
Cashier
Walmart
05.2001 - 09.2003
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Business
University of Arkansas
Mena, AR05-2003
Skills
- Internet sales
- Internet sales management
- Sales and Marketing Abilities
- Sales staff training
Certification
- Certified Notary Public with Loan Signing Authority
Timeline
Internet Sales
Red Hoagland Hyundai
09.2019 - Current
Department Manager/ Front End Manager
Walmart
10.2012 - 08.2019
Vault Teller
City National Bank and Trust
12.2005 - 06.2006
Front End Manager
Walmart
06.2004 - 10.2005
Cashier
Walmart
05.2001 - 09.2003
Business
University of Arkansas
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