Summary
Work History
Education
Skills
Timeline
Generic

Dana Chaplin

Spring,TX

Summary

Driven CSR and Sales professional with a proven track record at Pizza Hut, adept in cross-selling and upselling with a strong foundation in data entry. Skilled in empathetic customer relations and strategic sales, achieving significant sales growth. Excels in leveraging product knowledge and sales techniques to exceed performance goals.

Work History

CSR, Sales

Pizza Hut

Take customers order,address customer complaints. Handle front counter.

Education

None - Computer And Information Sciences

Lee College
Baytown, TX
07.1987

None - Clerical Course

Lee College
Baytown, TX
07.1987

Skills

  • Cross-Selling and Upselling
  • Data entry proficiency
  • Empathy and patience
  • Performance Tracking
  • Strong negotiation skills
  • Goal-oriented mindset
  • Product Knowledge Expertise
  • Persuasion techniques
  • Sales Techniques Mastery
  • Customer Relations
  • Sales closing
  • Product Knowledge
  • Strategic sales knowledge
  • Multi-line phone talent
  • Order Processing
  • Service Upselling
  • Call Center Operations
  • Product Sales

Timeline

CSR, Sales

Pizza Hut

None - Computer And Information Sciences

Lee College

None - Clerical Course

Lee College
Dana Chaplin