Forward-thinking and friendly with distinguished talent in multitasking, modernizing offices and streamlining procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Expertise in customer service and inner office operations.
Overview
1
1
year of professional experience
Work History
Dental Receptionist
Comfort Family Dental Of Nj
Center Line, MI
2018.02 - 2019.07
Created a welcoming environment for patients by providing exceptional customer service at all times.
Scheduled cleanings and dental appointments for patients using appointment software.
Scheduled and confirmed patient appointments and consultations.
Educated patients on proper oral health care instructions and preventive measures.
Managed front desk operations including scheduling appointments, collecting payments.
Provided support with front office duties such as photocopying documents or scanning files.
Verified patient's eligibility for benefits under various insurance plans.
Answered telephones and directed calls to appropriate medical or administrative staff.
Education
High School Diploma -
West Bloomfield High School
West Bloomfield, MI
2009-06
Interior Design
Oakland Community College
Bloomfield Hills, MI
Radiology
Baker College
Auburn Hills, MI
Skills
HIPAA Compliance
Insurance Verification
Data Entry
Patient Flow Management
Administrative Support
Payment Processing
Phone and Email Etiquette
Insurance Billing
Patient Scheduling
Dental Terminology
Treatment Room Setup
Understanding of Dental Insurance
Pleasant Speaking Voice
Financial Plan Options
Punctual and Reliable
Timeline
Dental Receptionist
Comfort Family Dental Of Nj
2018.02 - 2019.07
High School Diploma -
West Bloomfield High School
Interior Design
Oakland Community College
Radiology
Baker College
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