To find a career-oriented position, with a company in healthcare, that is challenging and will provide opportunity for advancement and where I can utilize and advance my skills in the medical field, exceptional verbal and written communication
Exceptional Customer service, Verbal and written communication skills
Exceptional interpersonal skills and Expert in conflict management
Outstanding problem solving and analytical skills
Detailed-oriented with ability to prioritize in a fast-paced environment
Highly motivated team player; meet intense deadlines, goals and objectives
Overview
8
8
years of professional experience
Work History
Dental Assistant/ Front Office Receptionist
Gaines Family Dental Office
Augusta, GA
07.2021 - Current
Experience mixing dental materials, taking x-rays, chair side assisting skills/knowledge in multiple dental disciplines with experience preferably in (Prosthodontic, Esthetic, Endodontic, Pediatric, Orthodontic or Periodontics assisting)
Daily maintenance of dental operatory and equipment, clerical assignments, radiological and receptionist responsibilities
Infection control by sterilizing instruments, rooms, preparing trays, preparing materials, and assisting with dental procedures
Assist in the management of medical and dental emergencies such as the apprehensive patient and/or the pre-medicated adult
Use organizational software and assist in appointing patients for follow-up care
Prepare local anesthetic syringe; Dispose of all sharps in designated sharps container after the patient is dismissed; Operate dental x-ray equipment to include taking routine and specialized radiographs as requested
Prepare patients for dental work (check-in, take x-rays, and check out); Explain the purpose of the procedure to the patient and place a protective lead apron
Taking and pouring dental impressions
Obtain and store dental and special supplies; Ensure assigned operations are kept clean and stocked
Maintain dental equipment in a clean operative condition on a daily basis
Schedule and send reminders out for upcoming appointments
Verify insurance and patient records
Process payments over the phone and in person for procedures done that day
Check patients in and check them out
Produce providers daily production report at the end of each day.
Dance Instructor
Cutno Dance Center
Augusta, GA
07.2016 - 01.2022
Organize and display students' work in a manner appropriate for their perceptual skills
Instruct and monitor students in the use and care of equipment or materials to prevent injuries and damage
Teach socially acceptable behavior, employing techniques such as behavior modification or positive reinforcement
Administer tests to help determine children's developmental levels, needs, or potential
Attend professional meetings or teacher training workshops to maintain or improve professional competence
Devise and choreograph dance for self or others
Monitor the field of dance to remain aware of current trends and innovations.
Online Grocery Associate
Walmart Inc.
Augusta, GA
05.2020 - 08.2020
Fulfill and deliver customer orders timely and efficiently with little to no mistakes
Provide a world-class customer service experience for our customers by answering questions and diffusing customer frustrations
Build trust with our customers and provide quality results in an efficient manner
Displayed top-notch listening skills allowing me to understand any issues
Self-motivated and Self-disciplined with the ability to stay on task and take initiative independently
Deliver said order in under a 5-minute time restraint.
Personal Assistant
Unique Designs
Grovetown, GA
08.2016 - 05.2018
Provide business services for guests, such as sending or receiving faxes or shipping packages
Plan special events, parties, or meetings, which may include booking musicians or celebrities
Help the customer further see their vision they are trying to convey and make it an unforgettable event
Pick up and deliver items or run errands for guests as requested
Schedule meetings and manage calendars
Answer phone calls and emails and take messages
Take accurate and comprehensive notes at meetings
Help with daily time management
Plan travel, including flights, accommodation, and ground transportation
Coordinate events and speaking engagements.
Cashier Assistant
Masters Tournament
Augusta, GA
04.2016
Set up the drawer, make sure the correct bills and coins are in the correct slots, and are easy to access
Make sure the supply of bags for the patrons' items are in a neat and accessible manner
Displaying excellent customer service while filling customers’ orders and staying engaged with fulfilling conversation and make them feel welcomed
Be available for whatever the cashier needs, and be able to take over if they must step aside.
Education
Bachelor’s in health services -
Augusta University
05.2024
High School Diploma -
A. R. Johnson Health Science and Engineering Magnet School
05.2018
Timeline
Dental Assistant/ Front Office Receptionist
Gaines Family Dental Office
07.2021 - Current
Online Grocery Associate
Walmart Inc.
05.2020 - 08.2020
Personal Assistant
Unique Designs
08.2016 - 05.2018
Dance Instructor
Cutno Dance Center
07.2016 - 01.2022
Cashier Assistant
Masters Tournament
04.2016
Bachelor’s in health services -
Augusta University
High School Diploma -
A. R. Johnson Health Science and Engineering Magnet School
Registered Dental Assistant/Front Desk Receptionist at Simi Valley Family Dental OfficeRegistered Dental Assistant/Front Desk Receptionist at Simi Valley Family Dental Office
Customer Care Specialist/Community Resource Officer at Palmetto Dunes ResortCustomer Care Specialist/Community Resource Officer at Palmetto Dunes Resort