Dana Filko
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Business Manager
Hoplaland S.r.o.
08.2010 - 03.2021
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Coordinated team schedules to keep shifts properly staffed during busy periods..
Business Owner
DuoFit S.r.o.
07.2003 - 08.2008
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
News Editor
TV Markiza
09.1998 - 10.2003
- Monitored breaking news for information on incidents, events, and topics of interest to quickly assign coverage to staff.
- Edited and reviewed content for grammar, spelling and punctuation.
- Edited and revised wide array of content for accuracy, clarity and consistency.
Education
Engineer, ING. - Industrial Engineering And Management
Slovak University of Technology
SlovakiaGED -
Suncoast Technical College
Sarasota, FL02.2023
Skills
- Desktops, Laptops and Mobile Devices
- Records Organization and Management
- Business Administration
- Data Collection
- Research
- Managing Multiple Tasks
- Calm and Professional Under Pressure
- Microsoft Word
Languages
English
Limited Working
Slovak
Native or Bilingual
Timeline
Business Manager
Hoplaland S.r.o.
08.2010 - 03.2021
Business Owner
DuoFit S.r.o.
07.2003 - 08.2008
News Editor
TV Markiza
09.1998 - 10.2003
Engineer, ING. - Industrial Engineering And Management
Slovak University of Technology
GED -
Suncoast Technical College
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