Dana Graham
Enfield
Summary
Dedicated cashier with strong organizational skills and expertise in customer service. Proven ability to manage operations and train team members while ensuring accuracy and safety compliance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Cashier
Dunkin Donuts
Enfield
04.2022 - 02.2026
- Processed customer transactions with high accuracy and efficiency during peak hours, ensuring a smooth checkout experience.
- Managed cash register operations and balanced cash drawer at shift end, contributing to accurate financial reporting.
- Delivered friendly customer service by addressing inquiries and resolving complaints promptly, enhancing customer satisfaction.
- Maintained cleanliness and organization of the work area to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Collaborated with team members to ensure timely product availability during peak hours.
- Upsold menu items to customers, promoting special offers and seasonal products effectively.
- Followed company policies for food safety and hygiene standards consistently while serving customers.
Flagger
New England Flaggers
Enfield
04.2025 - 10.2025
- Directed traffic flow at construction sites, enhancing safety and ensuring compliance with regulations.
- Communicated effectively with team members using hand signals and radios.
- Monitored site conditions to identify hazards and prevent accidents.
- Set up and removed traffic control devices according to project specifications.
- Trained new flaggers on safety protocols and procedures, improving team readiness and adherence to safety standards.
- Coordinated with law enforcement to manage road closures during events or emergencies, facilitating safe and efficient traffic management.
Stocker
Burlington Coat Factory
Enfield
09.2021 - 09.2022
- Stocked merchandise on shelves to ensure organized displays.
- Guided customers in locating products, enhancing their shopping experience.
- Maintained cleanliness and order in stockroom and sales floor areas.
- Operated equipment for unloading and organizing deliveries efficiently.
- Collaborated with team members to restock items during peak hours.
- Monitored inventory levels, ensuring timely product replenishment.
- Executed visual merchandising standards to optimize product presentation.
Meat Wrapper
Shop Rite
Enfield
09.2020 - 09.2021
- Wrapped and labeled fresh meat products, enhancing customer purchase experience.
- Maintained cleanliness and organization in meat department, ensuring safe shopping environment.
- Assisted customers with product selection and provided cooking suggestions, improving customer satisfaction.
- Monitored product freshness and rotated stock to ensure quality.
- Collaborated with team members to achieve daily operational goals.
- Followed safety protocols while handling and storing meat products.
Stocker
Dollar Tree
Enfield
03.2019 - 12.2019
- Stocked merchandise on shelves to ensure organized displays.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and order in stockroom and sales floor areas.
- Operated equipment for unloading and organizing deliveries efficiently.
- Collaborated with team members to restock items during peak hours.
- Monitored inventory levels to support timely replenishment efforts.
- Implemented visual merchandising standards for product presentation.
Fundraiser
McLaughlin Paper Co
Enfield
09.2002 - 06.2004
- Organized community fundraising events, increasing local support for projects.
- Researched potential donors and sponsors to expand fundraising opportunities.
- Coordinated volunteers for successful execution of fundraising activities, ensuring effective engagement.
- Developed marketing materials that enhanced visibility and participation in fundraising initiatives.
- Managed social media accounts to raise awareness for ongoing campaigns.
- Collaborated with team members to strategize and plan future fundraising goals.
Education
GED -
Grafton Job Corp
Skills
- Point-of-sale system operation
- Cash handling
- Transaction processing
- Point of sale operation
- Payment posting
- Cash drawer balancing
- Refunds and exchanges
- Exchanges processing
- Inventory management
- Inventory restocking
- Product merchandising
- Visual merchandising
- Upselling techniques
- Customer service
- Time management
- Multitasking and organization
- Team collaboration
- Training and onboarding
- Attention to detail
- Sales techniques mastery
- Sales expertise
- Problem solving
- Clear communication
- Cleanliness standards
- Proficient in [software]
- Touching grass (test)
Certification
OSHA
Timeline
Flagger
New England Flaggers
04.2025 - 10.2025
Cashier
Dunkin Donuts
04.2022 - 02.2026
Stocker
Burlington Coat Factory
09.2021 - 09.2022
Meat Wrapper
Shop Rite
09.2020 - 09.2021
Stocker
Dollar Tree
03.2019 - 12.2019
Fundraiser
McLaughlin Paper Co
09.2002 - 06.2004
GED -
Grafton Job Corp