DANA HIMMELSTEIN
Los Angeles,CA
Overview
7
7
years of professional experience
Work History
Floor Manager, Hostess & Server
Ada's Kitchen
Rockland, ME
07.2024 - 10.2024
- Strategically managed seating, waitlist, and table turnover to optimize dining room flow and ensure kitchen capacity was balanced, maintaining efficient service during peak hours in a high-volume restaurant.
- Handled reservations and waitlists for large parties using Resy, ensuring smooth operations during peak hours.
- Processed customer payments and relayed orders to the kitchen using Toast point of sale systems.
- Resolved customer complaints while maintaining optimal guest satisfaction in a fast-paced setting.
- Delegated tasks, set goals, and coached staff to manage high demand and improve service performance.
- Reconciled daily transactions, balanced cash registers, and handled bank deposits.
- Ensured cleanliness, safety standards, and seamless coordination between dining room and kitchen staff.
Office & Property Manager
Rockwell Hospitality
Rockland, ME
06.2024 - 10.2024
- Developed and implemented office policies and procedures.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to executive team.
- Created spreadsheets in Excel to track data such as employee information.
- Performed general bookkeeping duties such as cash collection, handling, counting, tracking & banking.
- Reviewed files and records to obtain information and respond to requests.
- Developed and implemented effective leasing strategies to maximize occupancy rates, and liaised with guests.
OPERATIONS/SEASONAL E-COMMERCE COORDINATOR
DONNI
Los Angeles, CA
03.2024 - 06.2024
- Worked with the head of Wholesale and Production to fulfill orders for the Spring/Summer clothing line
- Streamlined and ran the e-commerce returns process
- Worked with the warehouse to stock and ship e-commerce in a timely manner
- Worked with Customer Service to manage customer orders and concerns
DEVELOPMENT EXECUTIVE
Working Title Films
Los Angeles, CA
03.2018 - 10.2022
- Worked with the President of Working Title to shepherd the company’s slate
- Liaised with agents, managers and producers to service the company’s mandate
- Ran development for projects of various size and genre, all the time interfacing with writers, directors, producers, and studios
- Worked with writers on set, provided notes on dailies through production as well as feedback on cuts in post-production
- Met with all levels of talent, and fostered relationships to drive new business
- Worked closely with filmmakers & writers at every stage of development
Education
B.A. - English, Concentration in Creative Writing
COLBY COLLEGE
Waterville, ME05.2010
Abroad Program - all courses conducted in Spanish
IES BUENOS AIRES
Buenos Aires, Argentina06.2009
College Preparatory Curriculum -
HARVARD-WESTLAKE SCHOOL
Los Angeles, CA06.2006
Timeline
Floor Manager, Hostess & Server
Ada's Kitchen
07.2024 - 10.2024
Office & Property Manager
Rockwell Hospitality
06.2024 - 10.2024
OPERATIONS/SEASONAL E-COMMERCE COORDINATOR
DONNI
03.2024 - 06.2024
DEVELOPMENT EXECUTIVE
Working Title Films
03.2018 - 10.2022
B.A. - English, Concentration in Creative Writing
COLBY COLLEGE
Abroad Program - all courses conducted in Spanish
IES BUENOS AIRES
College Preparatory Curriculum -
HARVARD-WESTLAKE SCHOOL
Similar Profiles
Mapauwana MooreMapauwana Moore
Daycare Assistant at Miss Ada's DaycareDaycare Assistant at Miss Ada's Daycare
Ella JanzenElla Janzen
Busser at Ada's Fish HouseBusser at Ada's Fish House
Lewis BairdLewis Baird
Fitter's Assistant at Kitchen Studio (Dad's Kitchen-fitting Business)Fitter's Assistant at Kitchen Studio (Dad's Kitchen-fitting Business)
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts
Liam FrankLiam Frank
Cart Attendant at Kemper Sports Management- Iron Horse Golf ClubCart Attendant at Kemper Sports Management- Iron Horse Golf Club