Summary
Work History
Education
Skills
Internship
About
Locations
Awards
Work Preference
Work Availability
Timeline
GeneralManager
SHELLEY JOHNSON

SHELLEY JOHNSON

Cross Lake,MN

Summary

Work for and with a professional company requiring my skills in marketing, sales, advertising, human resource and customer service.

Work History

Floor Manager-Hostess

Norway Ridge Supper Club
  • Greet customers in a friendly and professional manner, make recommendations, and handle complaints
  • Service standards: Ensure that service standards are met and that customers have a positive experience
  • Closing: Check out service staff, collect payments, and close the restaurant

Spa Attendant

Glacial Water Spa, Grandview Lodge
  • Customer service: Greet guests, answer questions, and fulfill special requests
  • Cleaning: Clean and tidy the reception area, treatment rooms, and lounge areas
  • Stocking: Restock towels, washcloths, robes, and other amenities
  • Selling: Sell spa products, gift cards, and memberships
  • Scheduling: Schedule services and confirm appointments
  • Assisting: Assist massage therapists and estheticians
  • Providing refreshments: Offer refreshments to clients
  • Orientating: Orientate guests to the spa facilities

Patient Registration in Family Practice

Essentia Health
  • Patient Check-in: Greeting patients, verifying their identity, and gathering necessary information like demographic details, medical history, and insurance coverage
  • Insurance Verification: Checking patient insurance eligibility, verifying benefits, and obtaining any required pre-authorizations
  • Data Entry: Accurately inputting patient information into the electronic medical record (EMR) system
  • Payment Collection: Collecting co-pays, deductibles, and other patient payments as required
  • Appointment Scheduling: Scheduling future appointments based on patient needs and physician availability
  • Form Completion: Assisting patients with completing necessary paperwork and intake forms
  • Patient Communication: Answering patient questions regarding registration procedures and billing
  • Maintaining Patient Records: Updating and managing patient medical records according to HIPAA guidelines
  • Billing Coordination: Collaborating with billing department to ensure accurate billing practices

Floor Manager- Server- Bartender

Deacon's Lodge/Palmer's Grille
  • Customer service: Greet customers, take reservations, and ensure customers have a positive experience
  • Staff management: Train and address performance issues
  • Work with staff members about daily operations and expectations
  • Open and close restaurant, handle money, making nightly deposits

Education

Associate Degree - Marketing, Sales & Management

Wisconsin Indianhead Technical College
Rice Lake, Wi
01.1993

Skills

  • Advanced Selling
  • Advertising
  • Visual Presentation
  • Sales Promotions
  • Customer Awareness
  • Customer Service
  • Communication Skills
  • Organizational Skills
  • Team Work
  • Flexibility

Internship

Anheuser-Busch, Advertising and Marketing of O'Doul's Non-Alcoholic Beer. Worked with a team member directly on how to merchandise, advertise and promote a new product in store and at vendor shows. Developed skills in marketing, sales and advertising.

About

Outgoing, energetic, positive person who has developed good human relation skills., Creative, likes hands-on work, stepping back and analyzing final results., Enjoy brainstorming and problem solving, well organized and goal oriented. Anticipate lifelong learning both on and off work.

Locations

  • Ideal Corners, Ideal Corners, MN, 56470
  • Grandview Lodge, Nisswa, MN, 56468
  • Baxter, Baxter, MN, 56425
  • Breezy Point, Breezy Point, MN, 56472


Awards

  • 3M Student Scholarship
  • Girl Scouts of America Scholarship
  • Knights of Columbus Scholarship

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Flexible work hours

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Floor Manager-Hostess

Norway Ridge Supper Club

Spa Attendant

Glacial Water Spa, Grandview Lodge

Patient Registration in Family Practice

Essentia Health

Floor Manager- Server- Bartender

Deacon's Lodge/Palmer's Grille

Associate Degree - Marketing, Sales & Management

Wisconsin Indianhead Technical College

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SHELLEY JOHNSON