Danyon O'Rourke
Henderson,NV
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Strong focus on customer satisfaction.
Team player who can be relied on to support team members by covering shifts, accepting additional shifts and learning new tasks to help overall success of the store.
Overview
2
2
years of professional experience
Work History
Cashier
Jack In The Box
11.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Team Member
Kumon
09.2021 - 09.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NV05.2022
Skills
- Cash Handling
- Payment Collection
- Drawer Balancing
- POS Systems
- Customer Assistance
- Payment Processing
- Cash Register Operation
- Customer Service
- Product Restocking
- Product Recommendations
Timeline
Cashier
Jack In The Box
11.2022 - 05.2023
Team Member
Kumon
09.2021 - 09.2022
High School Diploma -
Desert Oasis High School