Dana Laughlin
Server/Bartender
Anderson,CA
Summary
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Highly-motivated and accomplished employee with a desire to take on new challenges. Over 15 years experience as a server/bartender in high volume, fast-paced environments. Strong work ethic, customer service expertise and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1989
1989
years of post-secondary education
1
1
Certification
Work History
Bartender/Bar Manager/Server
Dry Creek Station
Bella Vista, CA
06.2024 - 02.2025
- Have expertise in mixing and serving alcoholic beverages while providing exceptional customer service.
- Maintained a clean and safe bar area, and had the capability to manage a high volume of customers while ensuring responsible alcohol service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Special Event Bartender
Palomino Room Restaurant & Bar
Red Bluff, CA
04.2020 - 10.2024
- Bartended at various high-profile events while adapting to diverse environments and customer needs.
- Worked independently and efficiently in fast-paced settings ensuring timely service.
- Handled payment transactions accurately.
- Ensured compliance health and safety regulations including responsible alcohol service.
Assistant Manager/Server
Corbetts Restaurant
Redding, CA
08.2009 - 03.2020
- Greeted and waited on diners with graciousness throughout service.
- Was an expert on menu items and answering customer questions, always upselling when appropriate.
- Helped each shift run as efficiently as possible.
- Ensured that food is served and presented according to company standards and procedures.
- Ensured that staff adheres to company policies and procedures, as well as, state regulations.
Food Server/Bartender
Cheesecakes Unlimited
Redding, CA
01.2003 - 10.2006
- Served patrons with food and beverages in a positive and friendly manner.
- Presented ordered choices in a prompt and efficient manner.
- Checked customers’ identification and confirm it meets legal drinking age.
- Restock and replenish bar inventory and supplies.
Education
Enterprise High School
Redding, CASkills
- Mixology Expertise
- Customer Service
- Food Safety
- Banquet Experience
- POS Operation
- Menu knowledge
- Outstanding customer service
- Responsible alcohol service
- Management
Certification
- RBS Certification, 08/01/27
- Food Handler Certification, 08/01/27
Timeline
Bartender/Bar Manager/Server
Dry Creek Station
06.2024 - 02.2025
Special Event Bartender
Palomino Room Restaurant & Bar
04.2020 - 10.2024
Assistant Manager/Server
Corbetts Restaurant
08.2009 - 03.2020
Food Server/Bartender
Cheesecakes Unlimited
01.2003 - 10.2006
Enterprise High School