Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dana Lien

Dana Lien

Kings Mountain,NC

Summary

Hi my name is Dana.. as you can see I haven't worked in some years because I have been lucky enough to be a stay at home mom.. well life has happened and I NEED NEED to go back to work so I don't loose my house and my kids

But I'm Dynamic and dedicated professional with exceptional customer service skills honed at Walmart. Proven ability to engage guests and maintain cleanliness standards while effectively managing cash handling. Recognized for strong work ethic and adaptability in fast-paced environments, consistently contributing to team success and enhancing overall customer experiences.

Overview

2026
2026
years of professional experience

Work History

Server

Lancasters BBQ

Kitchen prep


Took orders


Full waitress services


End of night re-stocking for next day


Cleaning

Women's Apparel

Walmart

Keeping section neat folded and cleaned


Putting away returns from up from


Helping with the fitting rooms


Making and setting up new displays and endcaps

Self-motivated, with a strong sense of personal responsibility.

Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

Proven ability to learn quickly and adapt to new situations.

Worked well in a team setting, providing support and guidance.

Cashier

Walmart
  • Was register trained
  • Ran register when was crazy busy and holidays

Mom

Myself
02.2011 - Current

Had a baby in 2011


2nd baby in 2013


3rd baby in 2023

Front Office Assistant

Carolina Specialty Care
08.2002 - 06.2008
  • Answered and managed incoming and outgoing calls while taking messages for office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Reviewed and updated customer information in patient charts
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed inventory supplies, checking dates making sure not expired
  • filing patient paper work into charts
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.

Education

9-10th - High School

South Iredell High
Troutman, NC

High School Diploma -

Penn Foster
Home School PA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Sales expertise
  • Sales techniques
  • Supply restocking
  • Quality control
  • Performance improvement
  • Point of sale operation

Timeline

Mom

Myself
02.2011 - Current

Front Office Assistant

Carolina Specialty Care
08.2002 - 06.2008

Server

Lancasters BBQ

Women's Apparel

Walmart

Cashier

Walmart

9-10th - High School

South Iredell High

High School Diploma -

Penn Foster
Dana Lien